Telenor 4G/LTE network was expanded

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Telenor 4G/LTE network was expanded
Telenor 4G/LTE network was expanded

4G/LTE мрежата на Теленор вече покрива над 6500 км пътища и магистрали

В резултат от изпълнението на програмата за разширение и оптимизация на мрежата от „четвърто поколение“ на оператора, 4G/LTE мрежата на Теленор вече покрива над 700 километра или 95% от магистралите, както и на над 2800 километра първокласни (95%) и повече от 3000 километра (77%) второкласни пътища в България. Посоченото покритие е изчислено със софтуерна симулация на база данни за пътищата и магистралите от цифрови карти и за използванaта в мрежата на Теленор 4G/LTE технология в лицензираните за Теленор честотни обхвати.

В момента 4G/LTE мрежата на Теленор обхваща 610 селища с население над 1000 жители и много други по-малки, като над 200 от тях бяха добавени чрез разширение на покритието през последните няколко месеца. В началото на месец май 4G/LTE мрежата на Теленор покрива 89.06% от населението на страната*. Може да провериш дали там, където се намираш, има 4G/LTE покритие.

За да провериш дали твоята карта е съвместима с 4G/LTE мрежата на Теленор, може да изпратиш безплатен SMS до кратък номер 144. Бихме искали да ти напомним, че за да ползваш 4G/LTE мрежата на Теленор освен съвместима SIM-карта, трябва и да си в район с 4G/LTE покритие на мрежата, както и да имаш 4G мобилно устройство и абонаментен или предплатен план с 4G достъп.

* Изчислено със софтуерна симулация на базата на математически модел на разпространението на радиовълните на използванaта в мрежата на Теленор 4G/LTE технология в лицензираните за Теленор честотни обхвати и данни на НСИ за населението по населени места към 01.01.2015г.

What do I need to use 4G/ LTE

Compatible smartphone

Plan with included 4G

3in1 SIM card

Coverage

1. What is 4G/ LTE and what is the difference from 3G?

 

As its name suggests, 4G/ LTE is a technology for transmitting data from fourth generation. This technology allows faster (compared to 3G) data transfer for uploading and downloadinginformation from the Internet. With 4G/ LTE you can pretty faster download an image, video or music from the Internet. Uploading files also goes faster in comparison with 3G.

If you are using Internet daily either for work or entertainment, 4G/ LTE will save you precious minutes. With the faster speed that this technology offers, you can work quickly and easily with bigger files attached; upload a photo in high resolution on social networks; or simply watch the latest video of your favorite band.

If you are using both compatible SIM card and a phone, and you are in in an area covered by 4G/ LTE network, and if:

in the period from 01.12.2015 to 01.31.2016 you have signed a new contract for 24 months on postpaid plans Reserve, Reserve Standard or Nonstop with monthly fee of/ over 19.99 BGN,
or
In the period from 01.12.2015 to 01.31.2016 (the promotional period for free testing of 4G/ LTE) you have taken the opportunity to use mobile internet through the 4G/ LTE network of Telenor*
or
After 01.02.2016 you have signed a new 2-year contract under postpaid plan Standard, Nontop or Reserve with monthly fee of/ over 19.99 BGN.*

now you use mobile internet at the maximum attainable 4G/ LTE speed in the zone of 4G/ LTE coverage, in which you are being located.
In all other cases, the usage of mobile internet is performed only through the Telenor's 2G/ 3G network and with a maximum attainable speed only according to 2G/ 3G network standard. .

*If you are a customer of a postpaid plan, upon next contract renewal, you can decide whether to continue using data traffic via the 4G/ LTE network as per the currently valid offers for using mobile internet through the 4G/ LTE network of Telenor.

Postpaid plans

Postpaid plans for tablets and laptops

If you are a customer of Telenor prepaid plans and have been testing for free the 4G/ LTE network during the promotional period, you get an extension to use mobile internet on fast speed for data transmission of 4G/ LTE network, with no additional cost till 30.04.2016.

Mobile internet 500 MB

First, please make sure that your SIM card and your phone (or other mobile device) supports the 4G/ LTE technology.

See the 4G smartphones

4G tablets

All customers who use the new Telenor's 3in1 SIM cards can take advantage of 4G/ LTE, because this type of cards is fully compatible with the new technology. However, if you want to check whether your SIM card supports 4G/ LTE, just send a free SMS with text "4G" to short number 144 and we will reply back with an answer, if you have to change your SIM card.

To ensure that your phone or other device is compatible with 4G/ LTE , you can 123, visit a Telenor's shop or check the list of 4G/ LTE devices.

The usage instructions of any mobile device, as well as manufacturer's websites and all other pages that show the features of mobile devices, indicate whether a device can work with 4G/ LTE technology.

If you are sure that your SIM card and your phone (mobile device) are compatible with 4G/ LTE, you should also check whether the  device's settings supports the usage of 4G/ LTE. Here are the 4G/ LTE settings according to the type of operating system of your device:

Apple iOS

Settings Cellular Voice&Data LTE

Android

Settings Wireless&Networks More Mobile networks Network Mode LTE (preferred)/WCDMA/GSM

Windows phone

Settings Celular + SIM Highest connection speed 4G

 

Once you have completed the steps above, and if you are in the coverage of 4G/ LTE, at the top of the screen of your mobile device, the 4G/ LTE indicator will appear as LTE or L. The indication depends on the operating system and model of the device you use. Once you've made those settings, there is no need to change them in order to use again 3G. Your phone will automatically switch to 3G or 2G, if no 4G/ LTE coverage available.

As of April 10th 2016 the service could be accessed in over 270 locations and is available for all private and business customers of Telenor who use mobile internet according to their respective plan.

Telenor offers 4G/LTE coverage in the following locations:

  1. Aytos

  2. Novi Iskar

  3. Archar

  4. Aheloy

  5. Ahtopol

  6. Aydemir

  7. Balchik

  8. Bankya

  9. Bansko

  10. Banya

  11. Belene

  12. Belogradchik

  13. Belozem

  14. Beloslav

  15. Benkovski

  16. Berkovitsa

  17. Bistritsa

  18. Blagoevgrad

  19. Bobov dol

  20. Bolyartsi

  21. Botevgrad

  22. Branipole

  23. Bratanitsa

  24. Bratsigovo

  25. Breznik

  26. Breznitsa

  27. Brestovitsa

  28. Burgas

  29. Buhovo

  30. Byala

  31. Byala

  32. Byala Slatina

  33. Varvara

  34. Varna

  35. Veliko Tarnovo

  36. Vetren

  37. Vladaya

  38. Sveti Vlas

  39. Voyvodinovo

  40. Voluyak

  41. Vrachesh

  42. Valkosel

  43. Valchi dol

  44. Varbitsa

  45. Varshets

  46. Gabrovo

  47. General Toshevo

  48. German

  49. Glodzhevo

  50. Gorna Oryahovitsa

  51. Gotse Delchev

  52. Gradina

  53. Grozdyovo

  54. Sredets

  55. Gurkovo

  56. Galabovo

  57. Gara Elin Pelin

  58. Dve mogili

  59. Devin

  60. Devnya

  61. Dolni chiflik

  62. Dolna banya

  63. Dospat

  64. Dragoman

  65. Dryanovo

  66. Dulovo

  67. Dunavtsi

  68. Dalgopol

  69. Dalgo pole

  70. Elena

  71. Elin Pelin

  72. Elhovo

  73. Enina

  74. Etropole

  75. Zavet

  76. Zlatograd

  77. Ivaylo

  78. Ignatievo

  79. Isperih

  80. Ihtiman

  81. Yoakim Gruevo

  82. Kableshkovo

  83. Kavarna

  84. Kazanlak

  85. Kazichene

  86. Kalekovets

  87. Kaloyanovo

  88. Kameno

  89. Karnobat

  90. Kaspichan

  91. Katunitsa

  92. Kiten

  93. Knezha

  94. Kovachevo

  95. Kozloduy

  96. Koynare

  97. Koprivshtitsa

  98. Koprinka

  99. Kostenets

  100. Kostenets

  101. Kostinbrod

  102. Kotel

  103. Kranevo

  104. Krichim

  105. Krumovo

  106. Krupnik

  107. Kran

  108. Kubrat

  109. Kuklen

  110. Kula

  111. Kurtovo Konare

  112. Kardzhali

  113. Kalipetrovo

  114. Levski

  115. Lovech

  116. Lozen

  117. Lozenets

  118. Lom

  119. Lukovit

  120. Lyubimets

  121. Lyaskovets

  122. Madan

  123. Malo Konare

  124. Manole

  125. Simeonovgrad

  126. Marten

  127. Mezdra

  128. Miziya

  129. Montana

  130. Tsarevo

  131. Momchilgrad

  132. Nedelino

  133. Nesebar

  134. Nikolovo

  135. Stamboliyski

  136. Novi pazar

  137. Obzor

  138. Obrochishte

  139. Ognyanovo

  140. Omurtag

  141. Opaka

  142. Pavel banya

  143. Pavlikeni

  144. Pazardzhik

  145. Panagyurishte

  146. Pancharevo

  147. Pernik

  148. Perushtitsa

  149. Petrich

  150. Peshtera

  151. Pirdop

  152. Pleven

  153. Plovdiv

  154. Polski Trambesh

  155. Pomorie

  156. Popovo

  157. Pravets

  158. Veliki Preslav

  159. Primorsko

  160. Provadiya

  161. Parvenets

  162. Parvomay

  163. Parvomay

  164. Ravadinovo

  165. Ravda

  166. Radnevo

  167. Radomir

  168. Razgrad

  169. Rakitovo

  170. Rakovski

  171. Rila

  172. Rogosh

  173. Rudartsi

  174. Rudozem

  175. Ruen

  176. Ruse

  177. Sadovo

  178. Sandanski

  179. Sapareva banya

  180. Svilengrad

  181. Svishtov

  182. Svoge

  183. Septemvri

  184. Simitli

  185. Sinemorets

  186. Slavyanovo

  187. Sliven

  188. Slivnitsa

  189. Smolyan

  190. Smyadovo

  191. Sozopol

  192. Sopot

  193. Sofia

  194. Stara Zagora

  195. Staro Oryahovo

  196. Startsevo

  197. Straldzha

  198. Strelcha

  199. Stryama

  200. Suvorovo

  201. Sungurlare

  202. Saedinenie

  203. Sarnitsa

  204. Tvarditsa

  205. Batanovtsi

  206. Tervel

  207. Teteven

  208. Dobrich

  209. Topoli

  210. Topolovgrad

  211. Trud

  212. Tryavna

  213. Tutrakan

  214. Targovishte

  215. Hadzhidimovo

  216. Harmanli

  217. Haskovo

  218. Hisarya

  219. Tsar Kaloyan

  220. Tsalapitsa

  221. Tsaratsovo

  222. Tsonevo

  223. Chepintsi

  224. Cherven bryag

  225. Chernomorets

  226. Chirpan

  227. Chernik

  228. Shkorpilovtsi

  229. Shumen

  230. Shtraklevo

  231. Yablanitsa

  232. Yablanovo

  233. Yakoruda

  234. Yambol

  235. Yasenovets

  236. Kamchia

  237. Rusalka

  238. Tuzlata

  239. Chaika Resort

  240. Jurnalist

  241. Riviera

  242. Zlatni Piasatsi

  243. Sunny Day

  244. Sv. Konstantin and Elena

  245. Elenite

  246. Primorsko, MMC

  247. Sunny beach

  248. Dyni

  249. Albena

  250. Arapya-camping

  251. Chervenka

  252. Evsinovgrad (Varna)

  253. Ablanitsa

  254. Banya

  255. Batak

  256. Belitsa

  257. Belovo

  258. Borino

  259. Borovan

  260. Borovo

  261. Branichevo

  262. Brenitsa

  263. Brest

  264. Brestovene

  265. Buzovgrad

  266. Bukovlak

  267. Butan

  268. Byala

  269. Vedrare

  270. Veselinovo

  271. Vetovo

  272. Valchedram

  273. Glavinitsa

  274. Godech

  275. Shivachevo

  276. Gorni Bogrov

  277. Gotse Delchev

  278. Graf Ignatievo

  279. Glozhene

  280. Debelets

  281. Divotino

  282. Dolna Mitropolia

  283. Dolni Dabnik

  284. Dolni Tsibar

  285. Dragichevo

  286. Dyankovo

  287. Zhelyu voyvoda

  288. Zvanichevo

  289. Zemen

  290. Zlatitsa

  291. Iskrets

  292. Kaolinovo

  293. Kaspichan

  294. Kilifarevo

  295. Kokalyane

  296. Konstantinovo

  297. Kostandovo

  298. Kochan

  299. Kocherinovo

  300. Kraishte

  301. Kraynitsi

  302. Krivina

  303. Krushare

  304. Loznitsa

  305. Markovo

  306. Mirovyane

  307. Mokrishte

  308. Mramor

  309. Musomishta

  310. Maglizh

  311. Mikrevo

  312. Negovan

  313. Nikopol

  314. Novi han

  315. Apriltsi

  316. Obruchishte

  317. Ovoshtnik

  318. Oryahovo

  319. Iskar

  320. Petarch

  321. Podayva

  322. Pravda

  323. Pchelnik

  324. Ribnovo

  325. Rozovo

  326. Ryahovo

  327. Satovcha

  328. Sveta Petka

  329. Sinitovo

  330. Skravena

  331. Slashten

  332. Stozher

  333. Studena

  334. Selanovtsi

  335. Tenevo

  336. Todor Ikonomovo

  337. Topolovo

  338. Topolchane

  339. Trudovets

  340. Trastenik

  341. Tsarev brod

  342. Chepintsi

  343. Chernolik

  344. Sheynovo

  345. Yagodovo

Since the launch of its 4G/ LTE network, Telenor offers postpaid plans that include an access to 4G/ LTE network when using mobile Internet.

See the offers:

Postpaid plans

Postpaid plans for laptops and tablets

No, there will be no change in the quality of voice calls.

The usage of Telenor's 4G/ LTE network for mobile Internet depends on the terms of the chosen postpaid plan. Provided that:

in the period from 01.12.2015 to 01.31.2016 have signed a new contract for 24 months on postpaid plans Reserve, Reserve Standard or Nonstop with monthly fee of/ over 19.99 BGN,
or
in the period from 01.12.2015 to 01.31.2016 (the promotional period for testing the 4G network) you have taken the opportunity to use mobile internet through the 4G/ LTE network of Telenor
or
After 01.02.2016 yousign a new 2-year contract under postpaid plan Standard, Nontop or Reserve with monthly fee of/ over 19.99 BGN.

If you are a customer on postpaid plan you can continue using mobile internet over 4G/ LTE network Telenor for free with no additional cost till the expiration of your contract for mobile services. Upon next contract renewal you can decide whether to continue using data traffic via the 4G/ LTE network as per the currently valid offers for using mobile internet through the 4G/ LTE network of Telenor.

If you are a customer of Telenor prepaid plans and have been testing for free the 4G/ LTE network during the promotional period, you get an extension to use mobile internet on fast speed for data transmission through 4G/ LTE network, with no additional cost till 30.04.2016.

In all other cases, the usage of mobile internet is performed only through the Telenor's 2G/ 3G network and with a maximum attainable speed only according to 2G/ 3G network standard.

Telenor uses various frequency bands and bandwidths in order to increase its 4G/LTE Technology coverage. This may affect the maximum available speed, but also gives the opportunity to expand network coverage on the roads and in small settlements. Factors, such as quality of signal, simultaneous connection of many users and their distance from the cell, the type of mobile device, also can affect the user experience.

In Telenor’s 4G LTE Network the maximum achievable speed of using a customer device, depending on the geographic area and is:

4G - Download до 100Mbps (LTE) Upload до 38Mbps (LTE).

The above speed of the 4G network is estimated for coded physical channel in 15MHz bandwidth with minimal effects of the factors that affect the signal’s quality. When data is exchanged via the mobile network some system information necessary for the proper wireless transportation is added.

This additional information does not account towards the customer consumption. The quality of the signal depends on the area type, the location and the buildings density, from your location in the building (for example underground rooms), from the model of your mobile phone, and from the network load. These and some additional factors can affect the reception quality.