Add-ons for prepaid plans

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From-to

Minutes in Telenor network, minutes to all national networks and MB
50 Telenor minutes
10 National minutes
50 MB
50 minutes in Telenor mobile network
10 minutes to all national networks
50 MB mobile internet

Validity:

1 day

Activation:

MyMenu at *123#
SMS to 125 with text A1
2,99 BGN
100 Telenor minutes
30 National minutes
100 MB
100 minutes in Telenor mobile network
30 minutes to all national networks
100 MB mobile internet

Validity:

7 days

Activation:

MyMenu at *123#
SMS to 125 with text A7
4,99 BGN
200 Telenor minutes
30 National minutes
200 MB
200 minutes in Telenor mobile network
30 minutes to all national networks
200 MB mobile internet

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text A30
6,99 BGN
300 Telenor minutes
60 National minutes
300MB
300 minutes in Telenor mobile network
60 minutes to all national networks
300MB mobile internet
10 GB storage for

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text AH30
10,99 BGN

Minutes for calls to Bulgaria

Minutes in Telenor mobile network
50 Telenor minutes 50 minutes in Telenor mobile network

Validity:

1 day

Activation:

MyMenu at *123#
SMS to 125 with text G1
0,79 BGN
100 Telenor minutes 100 minutes in Telenor mobile network

Validity:

7 days

Activation:

MyMenu at *123#
SMS to 125 with text G7
1,99 BGN
50 Telenor minutes 50 minutes in Telenor mobile network

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text T50
1,99 BGN
250 Telenor minutes 250 minutes in Telenor mobile network

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text T30
4,99 BGN
550 Telenor minutes 550 minutes in Telenor mobile network
10 GB storage for

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text T550
8,99 BGN
Minutes to national networks
20 national minutes 20 minutes to all national networks

Validity:

1 day

Activation:

MyMenu at *123#
SMS to 125 with text N1
1,99 BGN
40 national minutes 40 minutes to all national networks

Validity:

7 days

Activation:

MyMenu at *123#
SMS to 125 with text N7
3,99 BGN
80 national minutes 80 minutes to all national networks

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text N30
6,99 BGN

The prepaid add-ons with minutes to For Friends group are valid for 5 numbers in Telenor mobile network, included in For Friends group. The numbers in For Friends group cannot be short numbers and numbers of value added services.

In case your currently used plan is different from the standard prepaid plan of Telenor, by purchasing any of the add-ons with included minutes, your plan will be changed to the standard prepaid plan of Telenor with no option for a following amendment of the prepaid plan, as you will be acquainted with this also during the purchase itself.

Combined add-ons

Minutes and MB in Telenor network
100 Telenor minutes
100 MB
100 minutes in Telenor mobile network
100 MB mobile internet

Validity:

1 day

Activation:

MyMenu at *123#
SMS to 125 with text TC1
1,99 BGN
150 Telenor minutes
150 MB
150 minutes in Telenor mobile network
150 MB mobile internet

Validity:

7 days

Activation:

MyMenu at *123#
SMS to 125 with text TC7
3,49 BGN
300 Telenor minutes
300 MB
300 minutes in Telenor mobile network
300 MB mobile internet

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text TC30
7,99 BGN
500 Telenor minutes
500MB
500 minutes in Telenor mobile network
500MB mobile internet
10 GB storage for

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text CH30
12,99 BGN

The prepaid add-ons with minutes, SMS and MB in the Telenor mobile network can be used only with the standard prepaid plan of Telenor. In case your currently used plan is different from the standard prepaid plan of Telenor, by purchasing any of these add-ons, your plan will be changed to the standard prepaid plan of Telenor with no option for a following amendment of the prepaid plan, as he will be acquainted with this also during the purchase itself.

Minutes for international calls

Minutes / Special price per minute to certain countries
Special price per minute to certain countries Special price of 0.49 BGN/min to all mobile and fixed networks in Turkey, Greece, Germany, Italy and United Kingdom

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text M1
2,99 BGN
30 Minutes to Turkey 30 minutes to all mobile and fixed networks in Turkey

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text M2
13,99 BGN

The prepaid add-ons with minutes or special price per minute to certain international destinations can be used only with the standard prepaid plan of Telenor. In case your currently used plan is different from the standard prepaid plan of Telenor, by purchasing any of these add-ons, your plan will be changed to the standard prepaid plan of Telenor with no option for a following amendment of the prepaid plan, as he will be acquainted with this also during the purchase itself.

Mobile internet and apps

Mobile internet
150 MB 150 MB mobile internet for surfing

Validity:

1 day

Activation:

MyMenu at *123#
SMS to 125 with text D100
2,49 1,99 BGN
1000 MB 1000 MB mobile internet for surfing

Validity:

7 days

Activation:

MyMenu at *123#
SMS to 125 with text D200
3,99 BGN
2000 MB 2000 MB mobile internet for surfing
10 GB storage for

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text D400
9,99 BGN
Applications
50 MB +
50 MB to WhatsApp and Facebook
50 MB 50 MB

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text D50
1,99 BGN
Social Apps 10 MB 250 MB

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text S30
2,99 BGN
Info Apps 10 MB 250 MB

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text I30
2,99 BGN

The prepaid add-ons with included mobile internet can be used with all Telenor prepaid plans, with the exception of prepaid plan Telenor Tourist, prepaid plan Visitor and prepaid plan for mobile internet.

For prepaid plan Telenor Tourist there are specially designed add-ons. For prepaid plan for mobile internet there are specially designed add-ons.

In case of activation of the add-ons for mobile internet, the included MB are at maximum speed. After exhausting the included MB or expiry of the add-on validity, whichever occurs first, the mobile internet is charged by MB price according to the conditions of the standard prepaid plan of Telenor and the current Telenor pricelist for prepaid services and add-ons.

Additional information and terms for add-ons with applications traffic included

We present you new add-ons with mobile internet at maximum speed for applications, including MB for surfing.

With each activation of add-on for mobile internet, in addition to the included traffic for surfing, you receive also MB in Bulgaria for internet traffic out/to the smartphone applications Facebook (including Facebook Messenger) and WhatsApp, or to the smartphone applications Abv.bg, Novini.bg, Gong.bg and Sinoptik.bg, and the mobile versions of their sites (on web addresses m20.abv.bg, m.novini.bg, gong.bg and m.sinoptik.bg).

The included MB for applications can be used only for internet traffic out/to the specified applications. The respective applications in version compatible with your device can be downloaded from the links below:

For WhatsApp:

Android

iOS

Windows Phone

Nokia Symbian

Other (open through the mobile browser of your device)

For Facebook:

Android

iOS

Windows Phone

For Gong.bg:

Android

For Novini.bg:

Android

iOS

For Sinoptik.bg:

Android

iOS

For Abv.bg:

Android

iOS

The included MB for applications can not be used, and therefore the internet traffic for to/out of the specified applications will be utilized from the included in the add-on MB for surfing at maximum speed or will be charged by MB price according to the used prepaid plan, if the included MB for surfing in the add-on are exhausted, in the following cases:

accessing the specified applications after exhausting the included MB for applications

generating traffic outside the application (e.g. opening a video, uploaded in YouTube platform; opening an article, redirecting to outside media, etc.)

accessing the specified applications through mobile browser that uses data compression technology. In such cases Telenor can not guarantee that the traffic will be recognized as traffic to the specified applications.

The included MB for applications do not cover voice communication through the specified applications. In case of voice calls through the applications, the internet traffic utilizes the included in the add-on MB for surfing at maximum speed or will be charged by MB price according to the used prepaid plan, if the included MB for surfing in the add-on are exhausted.

You will receive informing SMSes when the MB utilization in each of the add-ons reached 80%, as well as when they are exhausted.

Tourist

Mobile internet for Tourist pack
2000 MB 2000 MB mobile internet for surfing

Validity:

7 days

Activation:

MyMenu at *123#
SMS to 125 with text VG7
9,90 BGN
3000 MB 3000 MB mobile internet for surfing

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text VG30
19,90 BGN
10 000 MB 10 000 MB mobile internet for surfing

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text DT10
49,99 BGN
National and international minutes for Tourist pack
50 national and international minutes 50 minutes to certain* destinations for national and international mobile and fixed networks

Validity:

7 days

Activation:

MyMenu at *123#
SMS to 125 with text VM7
9,90 BGN
100 national and international minutes 100 minutes to certain* destinations for national and international mobile and fixed networks

Validity:

30 days

Activation:

MyMenu at *123#
SMS to 125 with text VM30
19,90 BGN

The prepaid add-ons can be used only with prepaid plan of Telenor Tourist.

The minutes included in the respective add-on are valid to certain countries as described above. After they are depleted or after the validity of the add-on expires, the calls to numbers in these countries are charged according to the conditions of prepaid plan of Telenor and the current prepaid list of Telenor for prepaid plans.

*Austria, Belgium, Belarus, Bulgaria, Bosnia and Herzegovina, United Kingdom, Germany, Georgia, Greece, Denmark, Estonia, Ireland, Israel, Italy, Iceland, Spain, Kazakhstan, Cyprus, Latvia, Lithuania, Macedonia, Moldova, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Serbia, Hungary, Finland, France, Netherlands, Croatia, Montenegro, Czech Republic, Sweden, Turkey, Russia, Ukraine.

Promotional conditions

Promotional x2 increase in the standard included MB for the listed add-ons from groups Ot-Do and Combined add-ons:
Ot-Do add-on with 300 minutes in Telenor mobile network, 60 minutes to all national networks and 600 MB, valid for 30 days
Combined add-on with 500 minutes and 1000 MB, valid in Telenor mobile network for 30 days

The promotional conditions with double MB (1/2 of the MB in the listed packs are promotional) are valid upon activation of the respective promotional add-ons until 30.11.2016.

The internet traffic, generated under the conditions of add-ons is available at maximum speed in the 2G/3G/4G/LTE Telenor network. 4G/LTE Telenor network usage by customers on prepaid plan is possible with compatible SIM card and device, and in 4G covered zone.

Add-ons activation

The add-ons can be activated in one of the following ways:

via My Menu at *123# (free of charge)
via SMS to number 125 with the specified add-on text code (free of charge)
via call to number 123 (charged 0,03 BGN/call) and choosing option 3 (Purchasing add-ons)
via the landing page http://lp.telenor.bg (applicable only for add-ons for mobile internet for tablets and laptops)

Common terms for add-ons for prepaid plans

The price of the add-on is charged from the available credit.
Add-on validity period starts, respectively the included minutes, SMS and/or MB or special price for voice calls are available for use, after receiving confirmation SMS for successful add-on activation.
When changing the prepaid plan to the standard prepaid plan of Telenor, the Extra number, if such is used, is no longer available and the existing minutes to this number are not transferred. All other existing minutes and MB, initially received, received upon top up or purchased with add-ons are kept and can be used until expiry of their validity.
In case you use additional conditions upon top up with the standard prepaid plan of Telenor and you choose and activate add-on with minutes for voice calls; combined add-on with minutes for voice calls, SMS and MB, valid in Telenor mobile network; or add-on giving special price per minute to certain international destinations, the additional conditions – minutes and MB upon top up are ceased. In such cases only the conditions of the standard prepaid plan of Telenor will be applied, and you will no longer receive minutes and MB upon top up, as well no top up fee will be applied.
In case of activation of new add-on with included minutes to numbers from For Friends group; minutes in Telenor mobile network; minutes to national networks; minutes to certain international destinations; SMS in Telenor mobile network; MB for surfing and/or MB for applications, before the validity expiry of such minutes, SMS and/or MB from existing add-on, the new included amount of respective minutes, SMS and/or MB is added to the existing ones, and for all available amount of respective minutes, SMS and/or MB the longest validity period of the two add-ons is established – of the existing one or of the new one.
In case of activation of new add-on with included minutes in Telenor mobile network and/or MB for surfing, before the validity expiry of such minutes and/or MB received under additional conditions of tariff plan, the new included amount of minutes in Telenor mobile network and/or MB for surfing is added to the existing ones, and for all available amount of minutes in Telenor mobile network and/or MB for surfing the longest validity period is established – of the new add-on or the existing ones received under additional conditions of tariff plan.
You have the right to refuse purchased add-on/s in a 14 days period after the purchase, unless you have started utilizing them. In case of add-on purchase refusal, the purchase amount will be returned to the credit of the prepaid card. More information on www.telenor.bg.

Add-on minutes utilization

In case you have existing minutes to For Friends group, to Telenor mobile network, to all national networks and/or to international destinations, then:

For voice calls to For Friends group, after their exhaustion, with priority are utilized the minutes to Telenor mobile network, and after the exhaustion of the latest – the minutes to all national networks.
For voice calls to Telenor mobile network, with priority are utilized the minutes to Telenor mobile network, and after their exhaustion - the minutes to all national networks.
In case to a certain international destination there are simultaneously activated add-on with minutes and add-on giving special price per minute to the same destination, with priority are utilized the included in the add-on minutes. After the exhaustion of the latest or expiry of their validity (whichever occurs first), the special price per minute to the same destination is applied (until the expiry of its validity).
After exhaustion of the respective included in the add-on minutes or validity expiry of the add-on, whichever occurs first, the voice calls to the certain destination are charged according to the conditions of the standard prepaid plan of Telenor and the current Telenor pricelist for prepaid plans.

Charging principles

Charging of national and international voice calls is performed in intervals of 60 seconds, as each commenced 60 seconds interval is accounted and charged as an entire minute.
Charging of voice calls and SMS in roaming is according to the standard prices in roaming

The internet traffic, generated under the conditions of the add-ons:
-Ot-Do add-on with 300 minutes in Telenor mobile network, 60 minutes to all national networks and 600 MB, valid for 30 days
-Combined add-on with 500 minutes and 1000 MB, valid in Telenor mobile network for 30 days
-Add-on with 2000 MB mobile internet for surfing, valid 30 days is available at maximum speed in the 2G/3G/4G/LTE Telenor network(through APN telenorbg) and is valid on the territory of Republic of Bulgaria.

The internet traffic, generated under the conditions of add-ons that are not listed above or under the conditions of prepaid plan, is available at maximum speedin the 2G/3G Telenor network(through APN telenorbg) and is valid on the territory of Republic of Bulgaria.
Charging of generated internet traffic in roaming is according to standard prices in roaming for prepaid SIM cards, or according to the conditions of Roam&Surf add-ons, in case such add-on is purchased.
Charging of mobile internet within the country is rounded up to 1 КВ, with initial charging 100 KB (1 GB = 1024 MB; 1 MB = 1024 KB).

All prices are VAT inclusive.

All other services are charged according to the current Telenor pricelist for prepaid services and add-ons.