Certificate Best in Test

Telenor mobile network was awarded with certificate Best in test after analysis of 31.9 mln. samples in six categories.
The excellence is measured by umlaut, a leading international mobile network measurement company operating in over 120 countries worldwide.
The certificate is awarded to Telenor for reaching 888 out of 1000 points, the best overall rating by the three operators in Bulgaria. Telenor also scores highest on the best coverage for both data and voice services, as well as the best coverage for 4G and the best download speeds.

Best in Test in Bulgaria

In collecting the data, umlaut made a series of data analyzes, collected from different locations in the country, before awarding Telenor Bulgaria mobile networ with the Best in Test Certificate

31.9 million samples

43 374 km2 size of tested area

24 weeks – data collection time period from W22 to W45, 2019

94.5% of the “built-up area” urban
50.7% of the “built-up area” non-urban

For issuing Best in Test certificates, umlaut uses consumer experience data from millions of users around the world in addition to traditional crowdsourcing-based benchmarking methods.

This innovative approach allows analyzes to represent holistically collected data from network parameters.

The analyzed data for Bulgaria, on the basis of which the Best in test network was appointed, were collected from real used services by independent end users of mobile operators in Bulgaria.

The evaluation and comparison of networks is complex, based on coverage, reliability and quality of the mobile services provided.

umlaut is the new name of the rebranded P3 Group AG, which specializes in network and engineering testing.
P3 Group AG has a history of more than 20 years, renaming the company umlaut in October 2019 and having over 4300 employees located worldwide.

umlaut aims, by conducting independent measurements and analysis of the data collected, to distinguish telecommunication service providers for their results. umlaut analyzes the quality of telecommunications networks through a set of criteria in more than 120 countries around the world, using a fully objective approach in its methodology.

5G tests

5G is the next-generation mobile network which will throw open the doors to novel experiences and innovations thanks to its potential for faster, real-time transfer of ever-growing data volumes.

What makes fifth generation networks vastly different:
high efficiency in transmitting large data volumes
varied application across a broad range of fields and industries
expected energy efficiency and extended battery life of new-generation devices.

What is 4G/LTE?

In short, 4G is much faster that previous generations of wireless networks.

We have launched 4G/LTE for the first time for our users in December 2015 and since then, we are continuing to grow our network. Telenor network is alive so it can be where you are and be as big as you make it.

4G transforms use of your mobile device so that you can:

Browse faster as pages open in less time
Upload and download different files faster
Faster to stream video, and the applications work better

What is 4.5G?

This is the next generation network, or so called carrier aggregation networks. This optimization enables faster surfing. On the Telenor Bulgaria network, 4.5G is a cluster mainly of 1800MHz and 2100MHz and so far works only in the direction of data download. Visit Telenor Network page regularly to be updated about expansion.
Follow the link to check 4.5G network coverage here.

Be in 4G network with easy steps

1. 4G SIM card

Check here if your SIM card is compatible with 4G/LTE

2. 4G device

/ to fly with 4G/LTE you need compatible device. Check here.

3. Tariff plan with 4G included

All our Total+ tariff plans are with 4G included service.

4. 4G coverage

in the Telenor network

What is VoLTE

VoLTE is technology that we have launched together with 4G/LTE.

In short, with VoLTE you can talk through 4G, while continue browsing on the 4G network.

Calls have better sound – VoLTE provides HD quality of the voice call, similar if you are talking face to face
Connectivity is faster – with calls over 2G or 3G is possible the connectivity to take more time, while with VoLTE it is less
Battery longer life – compared to other applications (ОТТ or VoIP) VoLTE uses less battery resources

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What is ViLTE?

ViLTE is an extension of VoLTE technology that enables video calling over a 4G network

ViLTE allows high quality video call and the feeling is as you talk face to face
ViLTE does not require additional registration or special application
ViLTE provides full security of SIM based authentication

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Mobile network facts

  • Do you know that Telenor provided 4G service to its customers in Bulgaria in December 2015?

    Since the launch of 4G in December 2015, the company has not stopped developing and actively introducing new functionality on the existing 4G network. As a result of continuous efforts and exploration of new technologies, with the aim of increasing the capacity of its network and improving the customer experience, the company is successfully expanding both the coverage and the capacity of its 4G network.

  • Do you know that 4G active users on the Telenor network have increased by over 22% in 2019?

    According to data in our systems, in 2019, compared to 2018, 4G users on the Telenor network have increased by over 22%. Quite impressive, hmh?

  • Do you know that over 85% of data traffic on Telenor network is over 4G?

    According to data from our systems, in December 2019, data traffic through Telenor 4G network exceeds 85%. Impressive, right?

  • Do you know that call over VoLTE have increase more than 3 times?

    According to data from our systems in 2019, compared to 2018, calls through VoLTE technology have increased more than 3 times! More users enjoy better quality calls!

  • Do you know that Telenor 4G network covers more than 97% of the highways?

    According to data in our systems, Telenor 4G network covers over 97% of highways in Bulgaria, which is over 750km. ?

  • Do you know that Telenor 4G network covers over 7700 km of roads?

    According to data from our systems, Telenor 4G network covers over 7700km of roads in Bulgaria - highways, 1st and 2nd class roads.

  • Do you know, that we have developed 4G Telenor network in Bulgaria by over 1000 improvements only in 2019?

    In 2019 alone, we have made over 1000 enhancements to the 4G network as part of our 4G coverage and capacity expansion plan.

  • Do you know that in 2019 we made improvements to the 4G network in all 28 regions in Bulgaria?

    Improvements to 4G base stations in over 600 points of presence in all 28 districts throughout Bulgaria during 2019 as part of the 4G expansion plan.

  • Do you know that Telenor has 4G network in all places with over 2000 inhabitants?

    We at Telenor, constantly monitor the performance and capacity of the network and together we develop a plan for its improvement.

  • Did you know that we built 100 new 2G / 3G / 4G base stations in 2019 alone?

    As part of our strategy to expand the coverage and capacity of our 4G network, we have built 100 2G / 3G / 4G base stations.

Актуален списък на операторите, в мрежите на които Теленор предлага 4G мобилен интернет

Актуален списък на операторите, които предлагат 4G мобилен интернет на своите клиенти в мрежата на Теленор България