Risk Assessment

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If you want to buy a device at a preferential price with a subscription mobile plan from Telenor, we need to perform an automated risk assessment. In order to do that we need the following personal information from you:
Basic data;
National Identification Number (EGN);
Data on contracts with Telenor, including summary data on consumption;
Data relating to obligations payments to Telenor;

While performing the Risk assessment we may request data about existing unpaid debts to other companies such as A1 and Vivacom, and to use such information in combination with the aforementioned data to assess the possibilities of providing you with a device at a preferential price.

The automated risk assessment evaluates the likelihood of you ceasing to pay your obligations to Telenor or of falling into a situation in which you are unable to do so. Depending on the results of the assessment, you may be required to:
prepay one or more monthly fees;
pay a certain down payment;
provide another guarantee;

Every consumer has the right to request the assessment to be reviewed by submitting a written application at a Telenor store. You can find Additional information about risk assessment and the data we require use on the Privacy Data Policy

The risk assessment is an automated process which we use when a consumer wants to buy a device at a preferential price with a subscription mobile plan from Telenor. We may require additional data about existing unpaid debts to other companies such as A1 and Vivacom for the purpose of this assessment.
The risk assessment is the way in which we evaluate the likelihood of you ceasing to pay your obligations to Telenor or of falling into a situation in which you are unable to do so. Depending on the results of the assessment, you may be required to prepay one or more monthly fees; to pay a certain down payment; or to provide another guarantee;

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Basic data, National Identification Number (EGN), data on contracts with Telenor, including summary data on consumption, and data relating to obligations payments to Telenor;

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There isn’t any additional personal data about you required. However, in accordance with the Electronic Communications Act, throughout the assessment we may request from A1 and Vivacom information on the existence of unpaid debts to them.

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Yes, it is. The risk assessment is an automated process which is performed without any intervention from Telenor’s side. However, every consumer can request the assessment to be reviewed by submitting a written application at a Telenor store.

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