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Play Diema Xtra

WHAT IS PLAY DIEMAXTRA

PLAY DIAMAXTRA is a streaming service for sports content. The app gives you an access to the sports channels Diema Sport and Diema Sport 2. You can watch live all the interesting games and what not even from the big sport.

•Enjoy high-quality sports content from your mobile device with excellent HD quality in our network.
•You can manage the sports event platform online - it's easy to follow the sporting events that are important to you, they are extremely well organized and you see results.
•Synchronize with your calendar - you get reminders and you do not miss real-world matches, races and sports mega shows.

Register easily and conveniently through the mobile app. And from now on, the events of your favorite sports are everywhere with you. Even if you temporarily travel outside Bulgaria, but within the European Union (EU), Iceland, Liechtenstein and Norway, the service is again completely accessible. For the rest of the world, the matches from the Bulgarian Football Championships and the Cup of Bulgaria are available.

HIGHLIGHTS

FEBRUARY Highlights

efbet LEAGUE

LEVSKI - CSKA
15 FEBRUARY 14:45

BOTEV PLOVDIV – LOKOMOTIV PLOVDIV
16 FEBRUARY 14:30

CHERNO MORE - LEVSKI
22 FEBRUARY 14:15

CSKA – BOTEV PLOVDID
22 FEBRUARY 16:30


PREMIERE LEAGUE

TOTENHAM HOTSPUR – MANCHESTER CITY
2 FEBRUARY 18:30

CHELSEA – MANCHESTER UNITED
17 FEBRUARY 22:00

CHELSEA – TOTENHAM HOTSPUR
22 FEBRUARY 14:30

DFB-POKAL

THIRD ROUND
4-5 FEBRUARY

BAYERN MUNICH – Hoffenheim
5 FEBRUARY 21:45

NBA

milwaukee bucks – denver nuggets
1 FEBRUARY 04:00

los angeles clippers – minnesota timberwolves
1 FEBRUARY 22:30

houston rockets – new orleans pelicans
2 FEBRUARY 21:00

indiana pacers – toronto raptors
8 FEBRUARY 03:00

orlando magic – milwaukee bucks
9 FEBRUARY 00:00

oklahoma city thunder – boston celtics
9 FEBRUARY 22:30

los angeles clippers – sacramento kings
22 FEBRUARY 22:30

los angeles lakers – boston celtics
23 FEBRUARY 22:30

toronto raptors – indiana pacers
24 FEBRUARY 01:00

STARS WEEKEND

NBA RISING STARS GAME
15 FEBRUARY 04:00

NBA STARS SKILLS CHALLENGE
16 FEBRUARY 03:00

NBA STARS GAME
17 FEBRUARY 03:00

GET PLAY DIEMAXTRA

Activate PLAY DIEMAXTRA as an additional package

Validity:

1 month

Activation:

Through the
MyTelenor app

7,99 BGN

Activate PLAY DIEMAXTRA
as an additional package

Validity:

1 month

Activation:

Through the app
MyTelenor

7,99 BGN

Watch your favorite sport, on the go and when it's convenient for you.
Download the app from here:

If your plan includes an access slot for digital services access, you can activate PLAY DIEMAXTRA in slot as follow:

Enter the MyTelenor app and go to the Services tab. There you will see a list of all available digital services, and how many and which of them you can add to your free digital access within the plan at no extra charge for the first 12 months. Select the "PLAY DIEMAXTRA as a slot in your plan" option and click on the Activate button.

If your plan does not include a digital service access slot or you do not have a free slot, or if you want to activate another service, PLAY DIEMAXTRA is also available as an add-on you can add to your plan.

The add-on is activated as follows:

Enter the MyTelenor app and go to the Services tab. There you will see a list of all accessible digital services. Select the option "PLAY DIEMAXTRA as an add-on", get acquainted with the package conditions and click on the Activate button.

Once you click on the Activate button, you will see a verification code. This code should be used when registering in the service itself.

Now you need to go to the application or play.diemaxtra.bg to sign up. If you have an existing PLAY DIEMAXTRA account, keep in mind that you must cancel the subscription you pay for it before you start accessing the service via Telenor and make a new registration. There you have to use the option to register a subscriber via an operator and enter the code you get through the MyTelenor application. When creating the profile, you should review and agree to the general terms of the app provider.

Subscription plans with access to PLAY DIEMAXTRA

If access to the PLAY DIEMAXTRA service is included in your plan, you can activate the service as follows:

Enter the MyTelenor app and go to the Services tab. There you will see a list of all accessible digital services. Find PLAY DIEMAXTRA, select it and click the Activate button.

Add-ons for access to PLAY DIEMAXTRA

If you are on a subscription plan with included MBs or added MBs, but access to the PLAY DIEMAXTRA service is not included in it, you can activate the PLAY DIEMAXTRA service as an add-on as follows:

Enter the MyTelenor app and go to the Services tab. There you will see a list of all available digital services. Select the option "PLAY DIEMAXTRA as an extra package", get acquainted with the package conditions and click the Activate button.

Once you click on the Activate button, you will see an verification code. This code should be used when registering in the service itself.

Now you have to go to the application or play.diemaxtra.bg to sign up. If you have an existing PLAY DIEMAXTRA account, keep in mind that you must cancel the subscription you pay for it before you start accessing the service via Telenor and make a new registration. There you have to use the option to register a subscriber via an operator and enter the code you get through the MyTelenor application. When creating the profile, you should check the general terms of the app provider and accept them. Once your registration is already active, in the My Account section you can make your Settings and String settings.


Play DiemaXtra is an online streaming video service provided by a third person, New Broadcasting Group AD. In this regard, Telenor is not responsible for the availability of the website or application through which the service or content is provided.

The user has no right to distribute the service and its content to third parties, including for any commercial or public purposes, as well as commercial or public places.

FAQ

General Information

PLAY Diema Xtra is a platform that gives access to great sports on a PC, mobile phone and tablet. Sports events on the preferred mobile device or PC in HD with excellent image quality of the DIEMA SPORT and DIEMA SPORT 2 channels.

To use the service, the client must have an active subscription and register with the PLAY Diema Xtra or play.diemaxtra.bg mobile app.

The PLAY Diema Xtra app for Android smartphones and tablets is available on the Google Play Store and iPhone and iPad devices can download it from the App Store.

The download of the PLAY Diema Xtra app is absolutely free on all supported platforms. However, subscription is required to view content.

Access to the PLAY Diema Xtra is included in the plan for a period of 12 months, after which, if there is an active registration, a monthly fee is charged for the service according to the Price List. In case you have not registered or renounced your registration, a monthly fee for using the service is not due. Upon registration, you can access the service on up to 5 devices at no extra cost. The content of PLAY Diema Xtra is only available on up to 2 registered devices at a time.

"A" group of the Bulgarian Championship (First Professional Football League), "B" Group of the Bulgarian Championship (Second Professional Football League), National Cup of Bulgaria, Bulgarian Premier League, The FA Cup, the English Football League, the French Football League (Ligue 1), the French Football Cup (Coupe de la Ligue), the German Football Cup, the NBA, Formula 1, Volleyball Supercup in Bulgaria and the Volleyball Super League, International Gala Evenings and Meetings ie professional boxing and others.

The content of PLAY Diema Xtra is the same on all platforms.


Access and registration

Activation of Telenor access and account registration in the service are required to access the content available for viewing. Registration can be made either through the PLAY Diema Xtra mobile app or play.diemaxtra.bg.

Sign up and choose the free event to test the platform. You can watch content provided by PLAY Diema Xtra if the service is provided in your monthly subscription free of charge within the first 12 months of signing the contract or you take it as an extra package with a 1-month test period on the first activation.

Can I view the available content before access and sign-in activation.

You can watch the TV program and the list of single sports events.

The prices of individual events may change depending on the special event or change in the tariffs of New Broadcasting Group AD.

Telenor access only provides live access to the DIEMA SPORT and DIEMA SPORT 2 channels at PLAY Diema Xtra. If you missed an interesting match, you can buy it as a single event and watch it on the record within 7 days of its broadcast.

Through the mobile app, you can pay through the App Store or the Google Play Store, with the event fee charged to your monthly mobile invoice.

The content of PLAY Diema Xtra is available within the EU for consumers who travel temporarily outside of Bulgaria. World Cup matches are available from the Bulgarian Football Championships and the Bulgarian Cup.

No, this service does not enter the subscription plan. In order to activate it, you need to switch to a subscription plan that offers it or purchase an additional PLAY Diema Xtra package.

Depending on whether the service was included in the subscription plan for the first year or used it as an extra package, you will pay 5.99 BGN or 6.99 BGN respectively.

The service is offered as a stand-alone package at a price of BGN 6.99. Including it in the packages we offer high-quality sports content, which is only for our subscribers. We believe that half of the term of the contract is enough time to test the service and discover its benefits. If it continues after 12 months until the end of the contract period, a preferential price of BGN 5.99 is paid, and so the additional value is 2.99 BGN monthly average.

During the second year of the contract in which access to the service was included, it remains accessible. However, if you do not have a registration in the PLAY Diema Xtra application, you will not be able to use it until you activate the service and confirm payment of a monthly subscription of BGN 5.99.

No monthly subscription is due in the second year provided you are not registered in the app.

For the entire duration of the contract, there will be no change to the monthly subscription amount if you do not activate the service within the first or second year.

To order to use the terms of access to Play Diema Xtra via Telenor, you need to stop your own subscribtion to Play Diema Xtra. Then choose Pay with operator and enter the code you receive when you activate the service in MyTelenor App.


PLAY Diema Xtra application

No. The service is for personal use and only the person granted access by Telenor should have access to this data.

Sports events are available for viewing within 7 days of the date they are broadcast. Before you buy a subscription, please make sure the record is available when you intend to view it.

In the "More" tab you can ask whether to see the results of the matches played or not.

View the list in Events. For ease of use, events can be filtered by league, championship or tournament.

In Live, you can always find the current broadcast times. Access to live broadcasts depends on the country where you are using the service.

Yes, if they are on the list of match entries available for viewing.


Technical information

You can share content on your TV using AirPlay or Google Chromecast.

The content is viewed in real time and can not be stored locally.

The quality of the video streaming varies according to the speed of the internet connection to avoid distortion and worsening of the picture. With excellent connectivity, the video streaming is available in HD (4500 kbps), and with a weak connection it can be up to 150 kbps.

It is possible that the device or version of the operating system is not supported by the application. Another possible reason is that your account is set to a country where the service is not available.

For a forgotten password, we advise you to contact support@play.diemaxtra.com so you can get help as soon as possible.

To change the email you are registered with, we advise you to contact support@play.diemaxtra.com so you can get help as soon as possible.

Ensure that internet connectivity meets the requirement. If you do not find an answer to your question, we are ready to assist with 123.

A stable internet connectivity of at least 1 Mbit / s (5 Mbit / s for HD quality) is required. You can check the speed of the internet connection at www.speedtest.net and make sure it meets the requirement. Downloading files, browsing, etc. while viewing can also affect quality. Check the minimum requirements to make sure the service will work seamlessly on the device.

To be able to view the contents of PLAY Diema Xtra, in addition to active access to the service, you need an internet device that supports the application.

Check if your devices are among those that support PLAY Diema Xtra:


Android

Android Phones, Android Tablets (Android 4.4 or higher).

PLAY Diema Xtra does not support devices that have been subject to unauthorized software interference.

iOS

iPhone, iPad, Apple TV, and Airplay app (iOS 8 or higher).

OCs that are subject to unauthorized software interference are not supported.

PC/MAC

•Windows 7 with SP2 and later versions
•MAC OS X


Others

•ChromeCast
•Apple TV
•Airplay device

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Now with improved navigation of the menu you easily find MB add-ons and add-ons for roaming that you need. You also seamlessly manage the digital services in slots as part of the subscription plan or as add-ons. In the new Services menu you can have a look at available services as well as new services in one place!
Get to know the new version of MyTelenor! Activate 1000 MB upon initial registration in the app.
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