How long we keep personal data

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Telenor keeps the personal data of users for as long as necessary to achieve the goals set out in this Privacy Policy or to comply with the legal requirements.
Users may request at any time to delete their accounts in the Solution in which case all personal data for which Telenor has no other reason to further keep them will be deleted.

After the time limits for personal data processing have expired, the data are anonymized or deleted/destroyed, unless:
they are needed for pending court, arbitration, administrative or enforcement proceedings, or in case of a complaint submitted by the respective user, which is to be considered by Telenor; or
the respective user has exercised their right to request restriction of the processing of the personal data concerning them.
Telenor endeavors to ensure that the processed personal data of users are updated (and corrected if necessary) and that data which is unnecessary to achieve the goals described above are not stored.

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