What personal data about users we process

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Telenor processes different types of personal data depending on the type of services provided to users. Such data include the user’s identification data, information about what services a user has the right to use, how (s)he uses the services, information about the persons (numbers) with whom the user talks, location data as well as information about payments made, invoices issued, current liabilities and others.

Telenor processes the following categories of personal data regarding its users:
basic data;
traffic data or consumption data;
location data;
data provided upon the conclusion of a contract;
data regarding the contracts;
data regarding the liabilities;
summarized data regarding consumption;
data regarding the payments;
data regarding the communication with users.

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