PRESTIGIO RANGER 3277 3G 7

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1. Are you а Telenor subscriber?
iIn order to proceed you need to select one of the possible options

Every month you use:

MB to all national networks
MB in the EU Roaming Zone
Access to the 5G network of Telenor

General terms

For the period from activating the subscription plan to issuing the first invoice you will pay a proportional part of the monthly subscription.

Charging and reporting of MB

Included national MB at maximum speed, as well as those for roaming in the EU zone, which have not been used during the reporting period, are not transferred to the next period;
After running out of MB at maximum speed included in the plan, provided for Bulgaria and the EU roaming zone, the speed of Internet traffic drops to 64 Kbps .;
After running out of national MB included in the monthly subscription plan, you can purchase an additional package "Add" with MB at maximum speed valid until the end of the respective reporting period, through the mobile application MyTelenor;
The minimum initial and subsequent data charging in Bulgaria and in roaming in the EU area is 1KB.

Charging and reporting of SMS

Depending on the alphabet used, the length of one SMS (including punctuation marks and spaces) varies between 160 characters in Latin and up to 70 characters in any other alphabet (including Cyrillic). For more information, read here.

Usage of mobile internet in Telenor’s network

5G in Bulgaria

Customers who bought subscription plans with included access to Telenor's 5G network, using a compatible SIM card and telephone and located in the coverage area of the 5G / LTE network, can use mobile internet via Telenor's 5G / LTE network.

In EU zone

Here is a list of operators which provide 5G mobile internet in roaming. In order to use 5G mobile internet in roaming in EU zone, the customer must be in the 5G coverage area of any operator from the specified list; in the EU area; using a 5G compatible device and 5G compatible SIM card; and be able to use 5G / LTE from Telenor in Bulgaria, too.

In all other cases the use of mobile internet is done through the 2G / 3G / 4G network of the operator.

You do not need to activate the roaming service to use MB in roaming in the EU zone. In case you have deactivated the roaming service at your will, you could activate it again. See how to manage the roaming service here.

Changes in the contract or subscription plan

A subscription plan may be changed after the expiration of the first month of the initial term of the contract, to another subscription plan with the same or higher monthly subscription and by paying one-time fee. When changing the subscription plan, the unused MB, as well as promotional conditions (in case such are provided for in the previously used subscription plan) are not transferred and new ones are provided, if the new subscription plan includes such.

There is no limit to the number of changes within the term of the contract, but only if they are made only once per reporting period.

The prices and conditions for data transmission and voice transmission refer to the territory of the Republic of Bulgaria, unless explicitly stated otherwise.

Pricelist
Prices and conditions for roaming services

Every month you use:

MB in Bulgaria and MB in the EU Roaming Zone

Additional included services:

Access to the 5G network of Telenor;
Included traffic pass
Slot for access to digital services under preferential conditions

It's good to know:

Позиции за ползване на дигитални услуги

Slots for access to digital services for 12 months;

Certain subscription plans include one or more slots for access to a digital service. The use of a digital service, activated in a slot, is without additional charge for the first 12 months of the term of the contract.

Advantages:

Активираш и управляваш лесно през приложението MyTelenor

Activate and manage easily through the MyTelenor app

Не си ангажиран със срок

You are not committed to a deadline

Без допълнително заплащане за цели 12 месеца

No additional charge for 12 months

Позиции за ползване на дигитални услуги

Traffic passes

Besides the standardly included in the plan megabytes for free surfing, the subscription plans Tnternet+ and Internet Max include one or more Traffic passes. The Traffic passes contain a certain volume of MB for use from and to different types of applications, without depleting the included megabytes for free surfing. To use the Traffic pass included in your plan, you should activate it through MyTelenor.

Advantages:

10 000 MB за трафик от и към съответните приложения всеки месец

10 000 MB for traffic from and to the relevant applications every month

За целия срок на договора

For the entire term of the contract;

Към разнообразни приложения

To various applications

1 free slot for adding a digital service

Certain subscription plans include one or more slots for access to a digital service. The use of a digital service, activated in a slot, is without additional charge for the first 12 months of the term of the contract.

HBO GO is an online streaming service for video content, thanks to which you can watch your favorite movies and series whenever it is convenient for you.

View more

Deezer is a music streaming service that lets you listen to your favorite music while on the go or you are just relaxing at home.

View more

Bookmate is a platform - accessible through a smart device application that lets you find, read, listen to books, and upload your own ones for free.

View more

Kapital PRO is a Bulgarian magazine, which covers politics, economy and business. Kapital PRO is for entrepreneurs, professionals and active citizens.

View more

You can use digital services in your subscription plan

Certain subscription plans include one or more slots for access to a digital service. You can choose from the available digital services, offered by Telenor at the relevant moment, indicated with the possibility of using in a slot. Slots are used under preferential conditions – at no additional charge during the first 12 months of the contract's term. After the expiration of this period, digital services can be used at a preferential price if they are being activated in a slot. The slots remain active after expiration of the original term of the contract as well. The management (activation and deactivation) of digital services in slots is done through the MyTelenor application, in the section Services. You can find additional information here. Digital services are provided by third parties upon compliance with the general terms and conditions of the provider of the respective service.

What should I know about using digital services in a slot:

Manage services in slots through the MyTelenor app in the section Services. There you will find complete information on how many slots you have, which ones are free and available and which services you can use.

If your subscription plan has slots for digital services included, but you cannot use them and activate a service in them, there may be several reasons for that. It is possible that all of the slots are being occupied by activated digital services and that you do not have a free one which to use. It is also possible, that the slots may not be available (to be locked). This occurs when you deactivate a digital service from a slot before the expiration of 1 month from its activation. In this case, the position is locked until the expiration of 1 month after the activation and is marked as "unavailable". You can use the slot and activate a new digital service in it after the expiration of this period.

Another possibility is that the specific digital service is already activated as an add-on for a fee. Then against the service has the status "Active". In order to activate it in a slot in your plan, you must first deactivate the add-on you are currently using. Have in mind that when you deactivate an add-on, the access to the service is terminated after the expiration of the current period and only after that you can activate this service in a free and available slot.

If you wish, you can replace a digital service in a slot once per month.

The deactivation of service in a slot terminates the access to it immediately.

Digital service Price as an add-on Price in the subscription plan
for a promotional period
Price in the subscription plan
after the promotional period
5,99
BGN/month
0,00
BGN/month
4,99
BGN/month
9,99
BGN/month
0,00
BGN/month
7,99
BGN/month
28,99
BGN/month
0,00
BGN/month
18,99
BGN/month
8,99
BGN/month
0,00
BGN/month
6,99
BGN/month

Traffic passes that you can add to your subscription plan

The Traffic passes contain a certain volume of MB for use from and to different types of applications, without depleting the included megabytes for free surfing. To use the Traffic pass included in your plan, you should activate it through MyTelenor.

Add traffic passes
Traffic pass Chat Included services:

WhatsApp

Viber

Cisco Teams

Cisco Meetings

Discord

Zoom

0,00 BGN
Traffic pass Social media and news Included services:

Facebook

Messenger

Instagram

Twitter

ABV.BG

Mail.bg

Dnevnik.bg

Kapital

Investor.bg

Investor.bg

0,00 BGN
Traffic pass Music Included services:

Apple Music Deezer
0,00 BGN

Traffic Pass Chat – terms

The Traffic Pass Chat includes 15000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - Viber and WhatsApp. Traffic passes included in the subscription plan without additional charge for the duration specified in the contract should be activated by the user through the MyTelenor mobile application so that they can be used.

Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the 24-month term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic pass Chat against the appropriate fee.

Traffic to and from the mobile applications for the respective traffic pass spends MB first from the respective traffic pass, after that – from included in the plan MB or additionally purchased MB add-ons at maximum reachable speed. When in roaming, in case you have add-ons with MB for roaming in EU, traffic to and from the mobile applications for the respective traffic pass spends MB first from these add-ons and then, from the respective traffic pass, when the add-ons are exhausted. It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. In cases where the subscription plan is with included MB shared for Bulgaria (national) and roaming in the European Union, after their depletion the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the corresponding applications, down to 64 Kbps.

In cases where the subscription plan is with included MB designated separately for Bulgaria (national) and roaming in the EU, after depletion of the national MB, the connection speed drops until the end of the billing cycle for the entire national internet traffic, including from and to the corresponding applications, down to 64 Kbps, and after depletion of the included MB for roaming in the EU, charging for traffic from and to the corresponding applications is done according to the terms of the subscription plan used and the price list of Telenor applicable to it.

MB included in the traffic pass are at maximum reachable speed, available only through an access point (Access Point Name, APN) – telenorbg and are valid for use on the territory of the Republic of Bulgaria and roaming in the EU zone.

In cases where the connection speed of the mobile internet has already dropped until the end of the billing cycle, after activation of an additional package with national and roaming in the EU MB, the connection is restored to the maximum reachable speed, including for traffic from and to the corresponding mobile applications provided the MB in the traffic pass have not been depleted before the drop of the connection speed. Upon expiry or depletion of the additional package with national and roaming in the EU MB, the connection speed drops for the entire national and roaming in the EU traffic and/or the mobile internet is charged according to the rules specified above.

Unspent MB of the traffic pass will not be transferred for use in a subsequent billing cycle.

Traffic Pass Social media – terms

The Traffic Pass Social media includes 15000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - Facebook, Messenger, Instagram and Twitter. Traffic passes included in the subscription plan without additional charge for the duration specified in the contract should be activated by the user through the MyTelenor mobile application so that they can be used.

Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the 24-month term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic Pass Social media against the appropriate fee.

Traffic to and from the mobile applications for the respective traffic pass spends MB first from the respective traffic pass, after that – from included in the plan MB or additionally purchased MB add-ons at maximum reachable speed. When in roaming, in case you have add-ons with MB for roaming in EU, traffic to and from the mobile applications for the respective traffic pass spends MB first from these add-ons and then, from the respective traffic pass, when the add-ons are exhausted. It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. In cases where the subscription plan is with included MB shared for Bulgaria (national) and roaming in the European Union, after their depletion the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the corresponding applications, down to 64 Kbps.

In cases where the subscription plan is with included MB designated separately for Bulgaria (national) and roaming in the EU, after depletion of the national MB, the connection speed drops until the end of the billing cycle for the entire national internet traffic, including from and to the corresponding applications, down to 64 Kbps, and after depletion of the included MB for roaming in the EU, charging for traffic from and to the corresponding applications is done according to the terms of the subscription plan used and the price list of Telenor applicable to it.

MB included in the traffic pass are at maximum reachable speed, available only through an access point (Access Point Name, APN) – telenorbg and are valid for use on the territory of the Republic of Bulgaria and roaming in the EU zone.

In cases where the connection speed of the mobile internet has already dropped until the end of the billing cycle, after activation of an additional package with national and roaming in the EU MB, the connection is restored to the maximum reachable speed, including for traffic from and to the corresponding mobile applications provided the MB in the traffic pass have not been depleted before the drop of the connection speed. Upon expiry or depletion of the additional package with national and roaming in the EU MB, the connection speed drops for the entire national and roaming in the EU traffic and/or the mobile internet is charged according to the rules specified above.

Unspent MB of the traffic pass will not be transferred for use in a subsequent billing cycle.

Traffic Pass Music

The Traffic Pass Music includes 15000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - Apple music and Deezer. Traffic passes included in the subscription plan without additional charge for the duration specified in the contract should be activated by the user through the MyTelenor mobile application so that they can be used.

Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the 24-month term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic pass Music against the appropriate fee.

Traffic to and from the mobile applications for the respective traffic pass spends MB first from the respective traffic pass, after that – from included in the plan MB or additionally purchased MB add-ons at maximum reachable speed. When in roaming, in case you have add-ons with MB for roaming in EU, traffic to and from the mobile applications for the respective traffic pass spends MB first from these add-ons and then, from the respective traffic pass, when the add-ons are exhausted. It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. In cases where the subscription plan is with included MB shared for Bulgaria (national) and roaming in the European Union, after their depletion the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the corresponding applications, down to 64 Kbps.

In cases where the subscription plan is with included MB designated separately for Bulgaria (national) and roaming in the EU, after depletion of the national MB, the connection speed drops until the end of the billing cycle for the entire national internet traffic, including from and to the corresponding applications, down to 64 Kbps, and after depletion of the included MB for roaming in the EU, charging for traffic from and to the corresponding applications is done according to the terms of the subscription plan used and the price list of Telenor applicable to it.

MB included in the traffic pass are at maximum reachable speed, available only through an access point (Access Point Name, APN) – telenorbg and are valid for use on the territory of the Republic of Bulgaria and roaming in the EU zone.

In cases where the connection speed of the mobile internet has already dropped until the end of the billing cycle, after activation of an additional package with national and roaming in the EU MB, the connection is restored to the maximum reachable speed, including for traffic from and to the corresponding mobile applications provided the MB in the traffic pass have not been depleted before the drop of the connection speed. Upon expiry or depletion of the additional package with national and roaming in the EU MB, the connection speed drops for the entire national and roaming in the EU traffic and/or the mobile internet is charged according to the rules specified above.

Unspent MB of the traffic pass will not be transferred for use in a subsequent billing cycle.

Traffic passes as Аdd-ons can be seen here.

General terms

For the period from activating the subscription plan to issuing the first invoice you will pay a proportional part of the monthly subscription.

Charging and reporting of MB

Included national MB at maximum speed, as well as those for roaming in the EU zone, which have not been used during the reporting period, are not transferred to the next period;
After running out of MB at maximum speed included in the plan, provided for Bulgaria and the EU roaming zone, the speed of Internet traffic drops to 64 Kbps .;
After running out of national MB included in the monthly subscription plan, you can purchase an additional package "Add" with MB at maximum speed valid until the end of the respective reporting period, through the mobile application MyTelenor;
The minimum initial and subsequent data charging in Bulgaria and in roaming in the EU area is 1KB.

Charging and reporting of SMS

Depending on the alphabet used, the length of one SMS (including punctuation marks and spaces) varies between 160 characters in Latin and up to 70 characters in any other alphabet (including Cyrillic). For more information, read here.

Usage of mobile internet in Telenor’s network

5G in Bulgaria

Customers who bought subscription plans with included access to Telenor's 5G network, using a compatible SIM card and telephone and located in the coverage area of the 5G / LTE network, can use mobile internet via Telenor's 5G / LTE network.

In EU zone

Here is a list of operators which provide 5G mobile internet in roaming. In order to use 5G mobile internet in roaming in EU zone, the customer must be in the 5G coverage area of any operator from the specified list; in the EU area; using a 5G compatible device and 5G compatible SIM card; and be able to use 5G / LTE from Telenor in Bulgaria, too.

In all other cases the use of mobile internet is done through the 2G / 3G / 4G network of the operator.

You do not need to activate the roaming service to use MB in roaming in the EU zone. In case you have deactivated the roaming service at your will, you could activate it again. See how to manage the roaming service here.

Changes in the contract or subscription plan

A subscription plan may be changed after the expiration of the first month of the initial term of the contract, to another subscription plan with the same or higher monthly subscription and by paying one-time fee. When changing the subscription plan, the unused MB, as well as promotional conditions (in case such are provided for in the previously used subscription plan) are not transferred and new ones are provided, if the new subscription plan includes such.

There is no limit to the number of changes within the term of the contract, but only if they are made only once per reporting period.

The prices and conditions for data transmission and voice transmission refer to the territory of the Republic of Bulgaria, unless explicitly stated otherwise.

Pricelist
Prices and conditions for roaming services

Every month you use:

MB in Bulgaria and MB in the EU Roaming Zone

Additional included services:

Access to the 5G network of Telenor;
Included traffic pass
Slot for access to digital services under preferential conditions

It's good to know:

Позиции за ползване на дигитални услуги

Slots for access to digital services for 12 months;

Certain subscription plans include one or more slots for access to a digital service. The use of a digital service, activated in a slot, is without additional charge for the first 12 months of the term of the contract.

Advantages:

Активираш и управляваш лесно през приложението MyTelenor

Activate and manage easily through the MyTelenor app

Не си ангажиран със срок

You are not committed to a deadline

Без допълнително заплащане за цели 12 месеца

No additional charge for 12 months

Позиции за ползване на дигитални услуги

Traffic passes

Besides the standardly included in the plan megabytes for free surfing, the subscription plans Tnternet+ and Internet Max include one or more Traffic passes. The Traffic passes contain a certain volume of MB for use from and to different types of applications, without depleting the included megabytes for free surfing. To use the Traffic pass included in your plan, you should activate it through MyTelenor.

Advantages:

10 000 MB за трафик от и към съответните приложения всеки месец

10 000 MB for traffic from and to the relevant applications every month

За целия срок на договора

For the entire term of the contract;

Към разнообразни приложения

To various applications

1 free slot for adding a digital service

Certain subscription plans include one or more slots for access to a digital service. The use of a digital service, activated in a slot, is without additional charge for 24 months of the term of the contract.

HBO GO is an online streaming service for video content, thanks to which you can watch your favorite movies and series whenever it is convenient for you.

View more

Deezer is a music streaming service that lets you listen to your favorite music while on the go or you are just relaxing at home.

View more

Bookmate is a platform - accessible through a smart device application that lets you find, read, listen to books, and upload your own ones for free.

View more

Kapital PRO is a Bulgarian magazine, which covers politics, economy and business. Kapital PRO is for entrepreneurs, professionals and active citizens.

View more

here. Digital services are provided by third parties upon compliance with the general terms and conditions of the provider of the respective service.

What should I know about using digital services in a slot:

Manage services in slots through the MyTelenor app in the section Services. There you will find complete information on how many slots you have, which ones are free and available and which services you can use.

If your subscription plan has slots for digital services included, but you cannot use them and activate a service in them, there may be several reasons for that. It is possible that all of the slots are being occupied by activated digital services and that you do not have a free one which to use. It is also possible, that the slots may not be available (to be locked). This occurs when you deactivate a digital service from a slot before the expiration of 1 month from its activation. In this case, the position is locked until the expiration of 1 month after the activation and is marked as "unavailable". You can use the slot and activate a new digital service in it after the expiration of this period.

Another possibility is that the specific digital service is already activated as an add-on for a fee. Then against the service has the status "Active". In order to activate it in a slot in your plan, you must first deactivate the add-on you are currently using. Have in mind that when you deactivate an add-on, the access to the service is terminated after the expiration of the current period and only after that you can activate this service in a free and available slot.

If you wish, you can replace a digital service in a slot once per month.

The deactivation of service in a slot terminates the access to it immediately.

Digital service Price as an add-on Price in the subscription plan
for a promotional period
Price in the subscription plan
after the promotional period
5,99
BGN/month
0,00
BGN/month
4,99
BGN/month
9,99
BGN/month
0,00
BGN/month
7,99
BGN/month
28,99
BGN/month
0,00
BGN/month
9,99
BGN/month
8,99
BGN/month
0,00
BGN/month
6,99
BGN/month

Traffic passes that you can add to your subscription plan

The Traffic passes contain a certain volume of MB for use from and to different types of applications, without depleting the included megabytes for free surfing. To use the Traffic pass included in your plan, you should activate it through MyTelenor.

Add Traffic passes
Traffic pass Chat Included applications:

WhatsApp

Viber

Cisco Teams

Cisco Meetings

Discord

Zoom

0,00 BGN
Traffic pass Social media and news Included applications:

Facebook

Messenger

Instagram

Twitter

ABV.BG

Mail.bg

Dnevnik.bg

Kapital

Investor.bg

Investor.bg

0,00 BGN
Traffic pass Music Included applications:

Apple Music

Deezer

0,00 BGN
Traffic pass Video Included applications:

HBO GO

Vbox7

Nova Play

0,00 BGN

Traffic Pass Chat – terms

The Traffic Pass Chat includes 10000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - Viber and WhatsApp. Traffic passes included in the subscription plan without additional charge for the duration specified in the contract should be activated by the user through the MyTelenor mobile application so that they can be used.

Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the 24-month term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic pass Chat against the appropriate fee.

Traffic to and from the mobile applications for the respective traffic pass spends MB first from the respective traffic pass, after that – from included in the plan MB or additionally purchased MB add-ons at maximum reachable speed. When in roaming, in case you have add-ons with MB for roaming in EU, traffic to and from the mobile applications for the respective traffic pass spends MB first from these add-ons and then, from the respective traffic pass, when the add-ons are exhausted. It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. In cases where the subscription plan is with included MB shared for Bulgaria (national) and roaming in the European Union, after their depletion the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the corresponding applications, down to 64 Kbps.

In cases where the subscription plan is with included MB designated separately for Bulgaria (national) and roaming in the EU, after depletion of the national MB, the connection speed drops until the end of the billing cycle for the entire national internet traffic, including from and to the corresponding applications, down to 64 Kbps, and after depletion of the included MB for roaming in the EU, charging for traffic from and to the corresponding applications is done according to the terms of the subscription plan used and the price list of Telenor applicable to it.

MB included in the traffic pass are at maximum reachable speed, available only through an access point (Access Point Name, APN) – telenorbg and are valid for use on the territory of the Republic of Bulgaria and roaming in the EU zone.

In cases where the connection speed of the mobile internet has already dropped until the end of the billing cycle, after activation of an additional package with national and roaming in the EU MB, the connection is restored to the maximum reachable speed, including for traffic from and to the corresponding mobile applications provided the MB in the traffic pass have not been depleted before the drop of the connection speed. Upon expiry or depletion of the additional package with national and roaming in the EU MB, the connection speed drops for the entire national and roaming in the EU traffic and/or the mobile internet is charged according to the rules specified above.

Unspent MB of the traffic pass will not be transferred for use in a subsequent billing cycle.

Traffic Pass Social media – terms

The Traffic Pass Social media includes 10000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - Facebook, Messenger, Instagram and Twitter. Traffic passes included in the subscription plan without additional charge for the duration specified in the contract should be activated by the user through the MyTelenor mobile application so that they can be used.

Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the 24-month term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic Pass Social media against the appropriate fee.

Traffic to and from the mobile applications for the respective traffic pass spends MB first from the respective traffic pass, after that – from included in the plan MB or additionally purchased MB add-ons at maximum reachable speed. When in roaming, in case you have add-ons with MB for roaming in EU, traffic to and from the mobile applications for the respective traffic pass spends MB first from these add-ons and then, from the respective traffic pass, when the add-ons are exhausted. It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. In cases where the subscription plan is with included MB shared for Bulgaria (national) and roaming in the European Union, after their depletion the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the corresponding applications, down to 64 Kbps.

In cases where the subscription plan is with included MB designated separately for Bulgaria (national) and roaming in the EU, after depletion of the national MB, the connection speed drops until the end of the billing cycle for the entire national internet traffic, including from and to the corresponding applications, down to 64 Kbps, and after depletion of the included MB for roaming in the EU, charging for traffic from and to the corresponding applications is done according to the terms of the subscription plan used and the price list of Telenor applicable to it.

MB included in the traffic pass are at maximum reachable speed, available only through an access point (Access Point Name, APN) – telenorbg and are valid for use on the territory of the Republic of Bulgaria and roaming in the EU zone.

In cases where the connection speed of the mobile internet has already dropped until the end of the billing cycle, after activation of an additional package with national and roaming in the EU MB, the connection is restored to the maximum reachable speed, including for traffic from and to the corresponding mobile applications provided the MB in the traffic pass have not been depleted before the drop of the connection speed. Upon expiry or depletion of the additional package with national and roaming in the EU MB, the connection speed drops for the entire national and roaming in the EU traffic and/or the mobile internet is charged according to the rules specified above.

Unspent MB of the traffic pass will not be transferred for use in a subsequent billing cycle.

Traffic Pass Music

The Traffic Pass Music includes 10000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - Apple music and Deezer. Traffic passes included in the subscription plan without additional charge for the duration specified in the contract should be activated by the user through the MyTelenor mobile application so that they can be used.

Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the 24-month term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic pass Music against the appropriate fee.

Traffic to and from the mobile applications for the respective traffic pass spends MB first from the respective traffic pass, after that – from included in the plan MB or additionally purchased MB add-ons at maximum reachable speed. When in roaming, in case you have add-ons with MB for roaming in EU, traffic to and from the mobile applications for the respective traffic pass spends MB first from these add-ons and then, from the respective traffic pass, when the add-ons are exhausted. It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. In cases where the subscription plan is with included MB shared for Bulgaria (national) and roaming in the European Union, after their depletion the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the corresponding applications, down to 64 Kbps.

In cases where the subscription plan is with included MB designated separately for Bulgaria (national) and roaming in the EU, after depletion of the national MB, the connection speed drops until the end of the billing cycle for the entire national internet traffic, including from and to the corresponding applications, down to 64 Kbps, and after depletion of the included MB for roaming in the EU, charging for traffic from and to the corresponding applications is done according to the terms of the subscription plan used and the price list of Telenor applicable to it.

MB included in the traffic pass are at maximum reachable speed, available only through an access point (Access Point Name, APN) – telenorbg and are valid for use on the territory of the Republic of Bulgaria and roaming in the EU zone.

In cases where the connection speed of the mobile internet has already dropped until the end of the billing cycle, after activation of an additional package with national and roaming in the EU MB, the connection is restored to the maximum reachable speed, including for traffic from and to the corresponding mobile applications provided the MB in the traffic pass have not been depleted before the drop of the connection speed. Upon expiry or depletion of the additional package with national and roaming in the EU MB, the connection speed drops for the entire national and roaming in the EU traffic and/or the mobile internet is charged according to the rules specified above.

Unspent MB of the traffic pass will not be transferred for use in a subsequent billing cycle.

Traffic Pass Video - terms

The Traffic Pass Video includes 10000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - HBO GO. Traffic passes included in the subscription plan without additional charge for the duration specified in the contract should be activated by the user through the MyTelenor mobile application so that they can be used.

Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the 24-month term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic pass Video against the appropriate fee.

Traffic to and from the mobile applications for the respective traffic pass spends MB first from the respective traffic pass, after that – from included in the plan MB or additionally purchased MB add-ons at maximum reachable speed. When in roaming, in case you have add-ons with MB for roaming in EU, traffic to and from the mobile applications for the respective traffic pass spends MB first from these add-ons and then, from the respective traffic pass, when the add-ons are exhausted. It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. In cases where the subscription plan is with included MB shared for Bulgaria (national) and roaming in the European Union, after their depletion the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the corresponding applications, down to 64 Kbps.

In cases where the subscription plan is with included MB designated separately for Bulgaria (national) and roaming in the EU, after depletion of the national MB, the connection speed drops until the end of the billing cycle for the entire national internet traffic, including from and to the corresponding applications, down to 64 Kbps, and after depletion of the included MB for roaming in the EU, charging for traffic from and to the corresponding applications is done according to the terms of the subscription plan used and the price list of Telenor applicable to it.

MB included in the traffic pass are at maximum reachable speed, available only through an access point (Access Point Name, APN) – telenorbg and are valid for use on the territory of the Republic of Bulgaria and roaming in the EU zone.

In cases where the connection speed of the mobile internet has already dropped until the end of the billing cycle, after activation of an additional package with national and roaming in the EU MB, the connection is restored to the maximum reachable speed, including for traffic from and to the corresponding mobile applications provided the MB in the traffic pass have not been depleted before the drop of the connection speed. Upon expiry or depletion of the additional package with national and roaming in the EU MB, the connection speed drops for the entire national and roaming in the EU traffic and/or the mobile internet is charged according to the rules specified above.

Unspent MB of the traffic pass will not be transferred for use in a subsequent billing cycle.


Traffic passes as Аdd-ons can be seen here.

General terms

For the period from activating the subscription plan to issuing the first invoice you will pay a proportional part of the monthly subscription.

Charging and reporting of MB

Included national MB at maximum speed, as well as those for roaming in the EU zone, which have not been used during the reporting period, are not transferred to the next period;
After running out of MB at maximum speed included in the plan, provided for Bulgaria and the EU roaming zone, the speed of Internet traffic drops to 64 Kbps .;
After running out of national MB included in the monthly subscription plan, you can purchase an additional package "Add" with MB at maximum speed valid until the end of the respective reporting period, through the mobile application MyTelenor;
The minimum initial and subsequent data charging in Bulgaria and in roaming in the EU area is 1KB.

Charging and reporting of SMS

Depending on the alphabet used, the length of one SMS (including punctuation marks and spaces) varies between 160 characters in Latin and up to 70 characters in any other alphabet (including Cyrillic). For more information, read here.

Usage of mobile internet in Telenor’s network

5G in Bulgaria

Customers who bought subscription plans with included access to Telenor's 5G network, using a compatible SIM card and telephone and located in the coverage area of the 5G / LTE network, can use mobile internet via Telenor's 5G / LTE network.

In EU zone

Here is a list of operators which provide 5G mobile internet in roaming. In order to use 5G mobile internet in roaming in EU zone, the customer must be in the 5G coverage area of any operator from the specified list; in the EU area; using a 5G compatible device and 5G compatible SIM card; and be able to use 5G / LTE from Telenor in Bulgaria, too.

In all other cases the use of mobile internet is done through the 2G / 3G / 4G network of the operator.

You do not need to activate the roaming service to use MB in roaming in the EU zone. In case you have deactivated the roaming service at your will, you could activate it again. See how to manage the roaming service here.

Changes in the contract or subscription plan

A subscription plan may be changed after the expiration of the first month of the initial term of the contract, to another subscription plan with the same or higher monthly subscription and by paying one-time fee. When changing the subscription plan, the unused MB, as well as promotional conditions (in case such are provided for in the previously used subscription plan) are not transferred and new ones are provided, if the new subscription plan includes such.

There is no limit to the number of changes within the term of the contract, but only if they are made only once per reporting period.

The prices and conditions for data transmission and voice transmission refer to the territory of the Republic of Bulgaria, unless explicitly stated otherwise.

Pricelist
Prices and conditions for roaming services

Every month you use:

Unlimited MB on maximal speed up to 100Mbps
MB for the EU Roaming Zone

Additional included services:

Access to the 5G network of Telenor;
Slot for access to digital services under preferential conditions

It's good to know:

Позиции за ползване на дигитални услуги

Slots for access to digital services for 24 months;

Certain subscription plans include one or more slots for access to a digital service. The use of a digital service, activated in a slot, is without additional charge for the term of the contract.

Advantages:

Активираш и управляваш лесно през приложението MyTelenor

Activate and manage easily through the MyTelenor app

Не си ангажиран със срок

You are not committed to a deadline

Без допълнително заплащане за цели 12 месеца

No additional charge for 24 months

2 free slots for adding a digital service

Certain subscription plans include one or more slots for access to a digital service. The use of a digital service, activated in a slot, is without additional charge for 24 months of the term of the contract.

HBO GO is an online streaming service for video content, thanks to which you can watch your favorite movies and series whenever it is convenient for you.

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Deezer is a music streaming service that lets you listen to your favorite music while on the go or you are just relaxing at home.

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Bookmate is a platform - accessible through a smart device application that lets you find, read, listen to books, and upload your own ones for free.

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Kapital PRO is a Bulgarian magazine, which covers politics, economy and business. Kapital PRO is for entrepreneurs, professionals and active citizens.

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You can use digital services in your subscription plan

Certain subscription plans include one or more slots for access to a digital service. You can choose from the available digital services, offered by Telenor at the relevant moment, indicated with the possibility of using in a slot. Slots are used under preferential conditions – at no additional charge during the 24 months of the contract's term. After the expiration of this period, digital services can be used at a preferential price if they are being activated in a slot. The slots remain active after expiration of the original term of the contract as well. The management (activation and deactivation) of digital services in slots is done through the MyTelenor application, in the section Services. You can find additional information here. Digital services are provided by third parties upon compliance with the general terms and conditions of the provider of the respective service.

What should I know about using digital services in a slot:

Manage services in slots through the MyTelenor app in the section Services. There you will find complete information on how many slots you have, which ones are free and available and which services you can use.

If your subscription plan has slots for digital services included, but you cannot use them and activate a service in them, there may be several reasons for that. It is possible that all of the slots are being occupied by activated digital services and that you do not have a free one which to use. It is also possible, that the slots may not be available (to be locked). This occurs when you deactivate a digital service from a slot before the expiration of 1 month from its activation. In this case, the position is locked until the expiration of 1 month after the activation and is marked as "unavailable". You can use the slot and activate a new digital service in it after the expiration of this period.

Another possibility is that the specific digital service is already activated as an add-on for a fee. Then against the service has the status "Active". In order to activate it in a slot in your plan, you must first deactivate the add-on you are currently using. Have in mind that when you deactivate an add-on, the access to the service is terminated after the expiration of the current period and only after that you can activate this service in a free and available slot.

If you wish, you can replace a digital service in a slot once per month.

The deactivation of service in a slot terminates the access to it immediately.

Digital service Price as an add-on Price in the subscription plan
for a promotional period
Price in the subscription plan
after the promotional period
5,99
BGN/month
0,00
BGN/month
4,99
BGN/month
9,99
BGN/month
0,00
BGN/month
7,99
BGN/month
28,99
BGN/month
0,00
BGN/month
18,99
BGN/month
8,99
BGN/month
0,00
BGN/month
6,99
BGN/month

General terms

For the period from activating the subscription plan to issuing the first invoice you will pay a proportional part of the monthly subscription.

Charging and reporting of MB

Included national MB at maximum speed, as well as those for roaming in the EU zone, which have not been used during the reporting period, are not transferred to the next period;
After running out of MB at maximum speed included in the plan, provided for Bulgaria and the EU roaming zone, the speed of Internet traffic drops to 64 Kbps .;
After running out of national MB included in the monthly subscription plan, you can purchase an additional package "Add" with MB at maximum speed valid until the end of the respective reporting period, through the mobile application MyTelenor;
The minimum initial and subsequent data charging in Bulgaria and in roaming in the EU area is 1KB.

Charging and reporting of SMS

Depending on the alphabet used, the length of one SMS (including punctuation marks and spaces) varies between 160 characters in Latin and up to 70 characters in any other alphabet (including Cyrillic). For more information, read here.

Usage of mobile internet in Telenor’s network

5G in Bulgaria

Customers who bought subscription plans with included access to Telenor's 5G network, using a compatible SIM card and telephone and located in the coverage area of the 5G / LTE network, can use mobile internet via Telenor's 5G / LTE network.

In EU zone

Here is a list of operators which provide 5G mobile internet in roaming. In order to use 5G mobile internet in roaming in EU zone, the customer must be in the 5G coverage area of any operator from the specified list; in the EU area; using a 5G compatible device and 5G compatible SIM card; and be able to use 5G / LTE from Telenor in Bulgaria, too.

In all other cases the use of mobile internet is done through the 2G / 3G / 4G network of the operator.

You do not need to activate the roaming service to use MB in roaming in the EU zone. In case you have deactivated the roaming service at your will, you could activate it again. See how to manage the roaming service here.

Changes in the contract or subscription plan

A subscription plan may be changed after the expiration of the first month of the initial term of the contract, to another subscription plan with the same or higher monthly subscription and by paying one-time fee. When changing the subscription plan, the unused MB, as well as promotional conditions (in case such are provided for in the previously used subscription plan) are not transferred and new ones are provided, if the new subscription plan includes such.

There is no limit to the number of changes within the term of the contract, but only if they are made only once per reporting period.

The prices and conditions for data transmission and voice transmission refer to the territory of the Republic of Bulgaria, unless explicitly stated otherwise.

Pricelist
Prices and conditions for roaming services
2. Choose tariff plan:
3. Prices of PRESTIGIO RANGER 3277 3G 7'' - разопакован
PRESTIGIO RANGER 3277 3G 7'' - разопакован
Cash:1,00BGN in cash
Internet+ 25.99
25.99BGN/month-24 months
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Easy order canceling
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Можем да ти бъдем полезни с предложение, което да те удовлетворява! Ако оставиш контактите си тук, ще ти се обадим въз основа на проявения интерес към отправяне на предложение, включително ако си отказал да получаваш маркетингови обаждания.
Въведи свой номер, който ползваш към Теленор. Телефонният номер и името ти трябва да съвпадат в нашите системи. Теленор си запазва правото да не се свърже с теб при сгрешен номер или такъв, който не е от мрежата на Теленор.
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Моля имай предвид, че е възможно забавяне поради натовареност на екипа за обслужване на клиенти.
PlanMonthly feeLease pricePrice in cashTotal per month
25,99
BGN/month
-
1,00
BGN in cash
25,99
BGN/month
15,99
BGN/month
-
4,99
BGN in cash
15,99
BGN/month
20,99
BGN/month
-
1,00
BGN in cash
20,99
BGN/month
35,99
BGN/month
-
1,00
BGN in cash
35,99
BGN/month
35,99
BGN/month
13,59
BGN/month
144,99
BGN in cash
49,58
BGN/month
View more
Price in cash, without subscription