Total+ 35,99

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2 Slots for digital services;

new

3 Traffic passes;

new

+ Traffic pass addons
PROMO FOR 2 MONTHS

8000 MB national and roaming

Unlimited minutes national and roaming in EU zone

300 Minutes to EU zone

39,99BGN/month35,99BGN/month

Every month you use:

Unlimited minutes to all national networks and roaming in the EU Zone
MB in total for Bulgaria and the EU Roaming Zone

Additional included services:

Access to the 4G network of Telenor;
Traffic pass Chat; Traffic pass Social media; Traffic pass Music
Two slots for access to digital services under preferential conditions
Minutes for calls to EU Zone

It's good to know:

Позиции за ползване на дигитални услуги

Slots for access to digital services

Certain subscription plans include one or more slots for access to a digital service. The use of a digital service, activated in a slot, is without additional charge for the first 12 months of the term of the contract.

Advantages:

Активираш и управляваш лесно през приложението MyTelenor

Activate and manage easily through the MyTelenor app

Не си ангажиран със срок

You are not committed to a deadline;

Без допълнително заплащане за цели 12 месеца

No additional charge for 12 months

Позиции за ползване на дигитални услуги

Traffic passes

Besides the standardly included in the plan megabytes for free surfing, the subscription plans Total + include one or more Traffic passes. The Traffic passes contain a certain volume of MB for use from and to different types of applications, without depleting the included megabytes for free surfing. To use the Traffic pass included in your plan, you should activate it through MyTelenor.

Advantages:

10 000 MB за трафик от и към съответните приложения всеки месец

10 000 MB for traffic from and to the relevant applications every month

За целия срок на договора

For the entire term of the contract

Към разнообразни приложения

To various applications

2 free slots for adding a digital service

Certain subscription plans include one or more slots for access to a digital service. The use of a digital service, activated in a slot, is without additional charge for the first 12 months of the term of the contract.

HBO GO is an online streaming service for video content, thanks to which you can watch your favorite movies and series whenever it is convenient for you.

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Deezer is a music streaming service that lets you listen to your favorite music while on the go or you are just relaxing at home.

View more

Nickelodeon play is an application that provides children's video content- movies and games, which allows every admirer to watch popular series and have fun with the preferred characters.

View more

Buba Play offers children's TV channels and many favorite children's animated characters, serials, movies and songs in one place, especially for children

View more

PLAY DIeMAXTRA is a streaming service for sports content. Gives you access to the sports channels Diema Sport and Diema Sport 2.

View more

You can use digital services in your subscription plan

Certain subscription plans include one or more slots for access to a digital service. You can choose from the available digital services, offered by Telenor at the relevant moment, indicated with the possibility of using in a slot. Slots are used under preferential conditions – at no additional charge during the first 12 months of the contract's term. After the expiration of this period, digital services can be used at a preferential price if they are being activated in a slot. The slots remain active after expiration of the original term of the contract as well. The management (activation and deactivation) of digital services in slots is done through the MyTelenor application, in the section Services. You can find additional information here. Digital services are provided by third parties upon compliance with the general terms and conditions of the provider of the respective service.

What should I know about using digital services in a slot:

Manage services in slots through the MyTelenor app in the section Services. There you will find complete information on how many slots you have, which ones are free and available and which services you can use.

If your subscription plan has slots for digital services included, but you cannot use them and activate a service in them, there may be several reasons for that. It is possible that all of the slots are being occupied by activated digital services and that you do not have a free one which to use. It is also possible, that the slots may not be available (to be locked). This occurs when you deactivate a digital service from a slot before the expiration of 1 month from its activation. In this case, the position is locked until the expiration of 1 month after the activation and is marked as "unavailable". You can use the slot and activate a new digital service in it after the expiration of this period.

Another possibility is that the specific digital service is already activated as an add-on for a fee. Then against the service has the status "Active". In order to activate it in a slot in your plan, you must first deactivate the add-on you are currently using. Have in mind that when you deactivate an add-on, the access to the service is terminated after the expiration of the current period and only after that you can activate this service in a free and available slot.

If you wish, you can replace a digital service in a slot once per month.

The deactivation of service in a slot terminates the access to it immediately.

Digital service Price as an add-on Price in the subscription plan
for a promotional period
Price in the subscription plan
after the promotional period
5,99
BGN/month
0,00
BGN/month
4,99
BGN/month
9,99
BGN/month
0,00
BGN/month
7,99
BGN/month
5,99
BGN/month
0,00
BGN/month
4,99
BGN/month
6,99
BGN/month
0,00
BGN/month
4,99
BGN/month
7,99
BGN/month
0,00
BGN/month
6,99
BGN/month

Traffic passes that you can add to your subscription plan

The Traffic passes contain a certain volume of MB for use from and to different types of applications, without depleting the included megabytes for free surfing. To use the Traffic pass included in your plan, you should activate it through MyTelenor.

Add traffic passes
Traffic pass Chat Included services:
WhatsUp Viber
0,00 BGN
Traffic pass Social media Included services:
Facebook Messenger Instagram Twitter
0,00 BGN
Traffic pass Music Included services:
Apple Music Deezer
0,00 BGN

Traffic Pass Chat – terms

The Traffic Pass Chat includes 10000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - Viber and WhatsApp. Traffic passes included in the subscription plan without additional charge for the duration specified in the contract should be activated by the user through the MyTelenor mobile application so that they can be used.
Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the 24-month term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic pass Chat against the appropriate fee. With available MB of a traffic pass, the internet traffic from and to the respective apps does not deplete the included national and roaming in EU Zone MB at maximum reachable speed or such additionally purchased to the subscription plan.
It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. After depletion of the included or additionally purchased to the subscription plan national and roaming in EU zone MB per month, the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the respective applications, down to 64kbps. Unspent MB shall not be transferred for use in a subsequent billing cycle.

Traffic Pass Social media – terms

The Traffic Pass Social media includes 10000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - Facebook, Messenger, Instagram and Twitter. Traffic passes included in the subscription plan without additional charge should be activated by the user through the MyTelenor mobile application so that they can be used.
Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic pass Social media against the appropriate fee. With available MB of a traffic pass, the internet traffic from and to the respective apps does not deplete the included national and roaming in EU Zone MB at maximum reachable speed or such additionally purchased to the subscription plan.
It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. After depletion of the included or additionally purchased to the subscription plan national and roaming in EU zone MB per month, the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the respective applications, down to 64kbps. Unspent MB shall not be transferred for use in a subsequent billing cycle.

Traffic Pass Music

The Traffic Pass Music includes 10000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - Apple music and Deezer. Traffic passes included in the subscription plan without additional charge should be activated by the user through the MyTelenor mobile application so that they can be used.
Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the 24-month term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic pass Music against the appropriate fee. With available MB of a traffic pass, the internet traffic from and to the respective apps does not deplete the included national and roaming in EU Zone MB at maximum reachable speed or such additionally purchased to the subscription plan.
It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. After depletion of the included or additionally purchased to the subscription plan national and roaming in EU zone MB per month, the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the respective applications, down to 64kbps. Unspent MB shall not be transferred for use in a subsequent billing cycle.

Traffic passes as Аdd-ons can be seen here.

Traffic Pass VIDEO – includes 10 000 MB valid for mobile Internet at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union zone, from and to the mobile applications for smartphone and tablet - HBO GO, Buba Play, Play DiemaXtra, Nickelodeon.

Additional traffic passes that are not included in the standard terms of the subscription plan Total+ 27.99 and Total+ 35.99 can be used for a period of 2 months from the activation of the passes through the MyTelenor application. The activation of these additional passes is possible in the period from 03.07.2019 to 31.08.2019.

Each additional traffic pass has a volume of 10 000 MB from and to the aforementioned applications and is valid for a period of 1 month. For the second promotional month, the traffic passes with the same volume are automatically renewed, and after the second month expires, the traffic passes are automatically deactivated. Once activated within the campaign period, from 3.07.2019 to 31.08.2019, the promo traffic passes cannot be deactivated. After the expiration of the promotional period of 2 months upon activation in MyTelenor, the promo traffic passes are automatically deactivated.

In case of an already activated additional traffic pass to the subscription plan, the customer can take advantage of the promotional terms by first disabling and then activating the additional traffic pass without additional payment. After the expiration of the promotional period of 2 months, the customer can pay and add the desired traffic pass to his / her subscription plan.

Additional traffic passes do not cumulate with each other. The volume of mobile Internet included in the traffic pass is for traffic from and to specified mobile applications, described above. Unspent MB included in the respective traffic pass are not transferred for use in a subsequent billing cycle.

Traffic to and from the mobile applications for the respective traffic pass spends MB first from the respective traffic pass, after that – from included in the plan MB or additionally purchased MB add-ons at maximum reachable speed. When in roaming, in case you have add-ons with MB for roaming in EU, traffic to and from the mobile applications for the respective traffic pass spends MB first from these add-ons and then, from the respective traffic pass, when the add-ons are exhausted.

After depletion of the included or additionally purchased to the subscription plan national and roaming in the European Union MB per month, the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the corresponding applications, down to 64 Kbps. After depletion of the included MB in the activated traffic passes or after their validity expiration, charging for mobile internet is done according to the terms of the subscription plan used and the price list applicable to it.

The MB included in the described additional traffic passes are at maximum reachable speed, available only through an access point (Access Point Name, APN) – telenorbg and are valid for use on the territory of the Republic of Bulgaria and roaming in the EU zone. In cases where a customer has depleted the MB of the basic mobile internet pack included in his/her plan, and the speed of the active traffic passes has dropped to the minimum admissible, upon activating an additional package of MB the speed of the mobile Internet is restored to the maximum, including for the traffic through the active traffic passes. Upon the validity expiration or depletion of MB from an additional package, in case the basic MB pack from the subscription plan is not renewed, the speed again reaches the minimum admissible.

The activated additional traffic passes can be used in the 4G/LTE network of Telenor and at the maximum reachable speed according to the 4G/LTE standard of the network, under the following conditions:
a) for customers on a subscription plan with included access to the 4G/LTE network of Telenor or who have activated other add-on or have received MB as an additional condition to their plan, that provides access to the 4G/LTE network of Telenor, until the expiration of the access validity.
b) in the coverage areas, with a compatible SIM card and device.

In all other cases, the use of mobile Internet is done through the 2G/3G network of Telenor and at the maximum reachable speed only according to the 2G/3G standard of the network. A list of operators, in the networks of whom 4G mobile internet when in roaming can be used, is available here: https://www.telenor.bg/en/roaming/4g-operators . For the usage of 4G mobile Internet in roaming within the European Union Zone, it is necessary for the customer to be in the area of 4G coverage of the respective network operator in the EU Zone, to use 4G compatible device, 4G compatible SIM card, and to meet the conditions for use of 4G / LTE by Telenor in Bulgaria as well. In all other cases, the use of mobile Internet is done through the 2G/3G network of the respective network operator. If traffic is generated through another access point or roaming outside the EU zone, this traffic is charged according to the terms of the plan used and the applicable price list, respectively roaming tariff.

New and existing customers using the two-year plans Total+ 27,99 or Total+ 35.99 with a subscription contract signed until 31.08.2019, can activate from 03.07.2019 until 23:59:00 on 31.08.2019, additional traffic passes for the respective plan through the MyTelenor mobile application and use them without additional payment for 2 months after activating them in the app. For Total+ 27.99 these additional traffic passes are for Music and Video, as for Total+ 35.99 - this additional traffic pass is for Video. Find out more in tab TRAFFIC PASSES.

The plans are valid for private customers. The indicated monthly subscriptions: 12.99 BGN, 16.99 BGN, 21.99 BGN, 27.99 BGN and 35.99 BGN are valid upon concluding a contract for two years on the respective plan, in the period from 28.05.2019 to 01.08.2019 and apply for the first 24 months of the contract term, after that a standard monthly subscription is charged, respectively: 15.99 BGN, 19.99 BGN, 25.99 BGN., 31.99 BGN and 39.99 BGN. Digital services are provided by third parties after registration and upon compliance with their general terms. Traffic pass and a slot for access to digital service are valid for certain two-year plans Total +, for the respective period at no additional charge and after additional activation in the MyTelenor application.

Minutes tariffing and charging

The included minutes per month that are not spent during the relevant billing cycle are not transferred to the next.
For the period from the activation of the subscription plan to issuing the first invoice, you will receive a proportional number of the included monthly minutes for a proportionate part of the monthly subscription.
Outgoing national and roaming calls from the EU Zone to countries in the same zone, including Bulgaria, are charged per minute with a minimum initial charging time of 60 sec.

MB tariffing and charging

The included national MB at maximum reachable speed, as well as those for roaming in the EU Zone that are not spent during the relevant billing cycle, are not transferred to the next.
After depletion of the included in the plan MB at maximum reachable speed, provided in total for Bulgaria and for roaming in the EU Zone, the speed of Internet traffic drops to 64 Kbps.
The tariffing of data for each session in Bulgaria is accurate to kilobytes when over 5 KB (kilobytes) per session are spent. When less than 5 KB are spent, charging is for 5 KB.
The minimum initial and subsequent tariffing for data roaming in the European Union Zone is 1KB.

SMS tariffing and charging

Depending on the alphabet used, the length of one SMS (including punctuation marks and spaces) varies between 160 characters only in Latin characters or up to 70 characters in another alphabet, including Cyrillic alphabet. For more information, read here.

Usage of mobile internet in the network of Telenor

4G in Bulgaria

The customers with subscription plans, with included access to the 4G network of Telenor in Bulgaria, using compatible SIM card and device, and located in a 4G/LTE coverage area, can use mobile internet through Telenor's 4G/LTE network for the term of their contract

In all other cases, the use of mobile Internet is done through the 2G/3G network.

4G in European Union Zone

A current list of all operators in the networks of who 4G mobile internet when in roaming can be used is available here. For the usage of 4G mobile Internet in roaming within the European Union Zone*, it is necessary for the customer to be in the area of 4G coverage of the respective network operator in the EU Zone, to use 4G compatible device, 4G compatible SIM card, and to meet the conditions for use of 4G / LTE by Telenor in Bulgaria as well.

In all other cases, the use of mobile Internet is done through the 2G/3G network of the respective network operator.

Usage of minutes for roaming in the European Union

You can use the specified number of minutes per month from the corresponding subscription plans for outgoing roaming calls in the EU Zone to mobile and fixed numbers from networks of operators in the EU Zone.
You do not need to activate the roaming service to use the minutes and the MB in roaming in the EU Zone. In case you have deactivated the roaming service at your own will, you could reactivate it. See how to manage the roaming service here.

Changes to the contract or the subscription plan

A subscription plan may be changed after expiration of the first month of the original contract period to such with the same or higher monthly subscription and against payment of a single fee. In case of a change in the subscription plan, the unspent minutes / MB, as well as the promotional terms and conditions, if such are granted for the previous subscription plan are being lost, and new ones are granted if the new subscription plan includes such.

No limitation shall be applied to the number of changes within the duration of the contract, provided that they are carried out only once per a billing cycle.

The stated prices and conditions for data transmission and voice transmission refer to the territory of the Republic of Bulgaria unless explicitly specified otherwise.

European Union Zone (EU Zone) includes: Austria, Azores, Belgium, Canaries, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Great Britain, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Madeira, Norway, Netherlands, Poland, Portugal, Reunion, Romania, Saint-Martin, Slovakia, Slovenia, Spain, Sweden, Åland Islands, Channel Islands, Vatican City State.

Price list
Prices and conditions for roaming services