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3 Slots for digital services;

new

4 Traffic passes;

new

30 000 MB national

13 300 MB roaming

Unlimited minutes national and roaming in EU zone

500 Minutes to EU zone

Upgrade for 12 months (can only be activated in the store network)

Smartphone protect for 12 months (can only be activated in the store network)

69,99BGN/month

Every month you use:

Unlimited minutes to all national networks and roaming in the EU Zone
National mobile internet at maximum speed;
Megabytes for roaming in EU Zone

Additional included services:

Access to the 4G network of Telenor;
Traffic pass Chat; Traffic pass Social media; Traffic pass Music; Traffic pass Video
Three slots for access to digital services under preferential conditions
Minutes for calls to EU Zone.
Upgrade for 12 months (can only be activated in the store network)

It's good to know:

Позиции за ползване на дигитални услуги

Slots for access to digital services

Certain subscription plans include one or more slots for access to a digital service. The use of a digital service, activated in a slot, is without additional charge for the first 12 months of the term of the contract.

Advantages:

Активираш и управляваш лесно през приложението MyTelenor

Activate and manage easily through the MyTelenor app;

Не си ангажиран със срок

You are not committed to a deadline;

Без допълнително заплащане за цели 12 месеца

No additional charge for 12 months.

Позиции за ползване на дигитални услуги

Traffic passes

Besides the standardly included in the plan megabytes for free surfing, the subscription plans Total + include one or more Traffic passes. The Traffic passes contain a certain volume of MB for use from and to different types of applications, without depleting the included megabytes for free surfing. To use the Traffic pass included in your plan, you should activate it through MyTelenor.

Advantages:

10 000 MB за трафик от и към съответните приложения всеки месец

10 000 MB for traffic from and to the relevant applications every month;

За целия срок на договора

For the entire term of the contract;

Към разнообразни приложения

To various applications

3 free slots for adding a digital service

Certain subscription plans include one or more slots for access to a digital service. The use of a digital service, activated in a slot, is without additional charge for the first 12 months of the term of the contract.

HBO GO is an online streaming service for video content, thanks to which you can watch your favorite movies and series whenever it is convenient for you.

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Deezer is a music streaming service that lets you listen to your favorite music while on the go or you are just relaxing at home.

View more

Nickelodeon play is an application that provides children's video content- movies and games, which allows every admirer to watch popular series and have fun with the preferred characters.

View more

Buba Play offers children's TV channels and many favorite children's animated characters, serials, movies and songs in one place, especially for children

View more

PLAY DIeMAXTRA is a streaming service for sports content. Gives you access to the sports channels Diema Sport and Diema Sport 2.

View more

You can use digital services in your subscription plan

Certain subscription plans include one or more slots for access to a digital service. You can choose from the available digital services, offered by Telenor at the relevant moment, indicated with the possibility of using in a slot. Slots are used under preferential conditions – at no additional charge during the first 12 months of the contract's term. After the expiration of this period, digital services can be used at a preferential price if they are being activated in a slot. The slots remain active after expiration of the original term of the contract as well. The management (activation and deactivation) of digital services in slots is done through the MyTelenor application, in the section Services. You can find additional information here. Digital services are provided by third parties upon compliance with the general terms and conditions of the provider of the respective service.

What should I know about using digital services in a slot:

Manage services in slots through the MyTelenor app in the section Services. There you will find complete information on how many slots you have, which ones are free and available and which services you can use.

If your subscription plan has slots for digital services included, but you cannot use them and activate a service in them, there may be several reasons for that. It is possible that all of the slots are being occupied by activated digital services and that you do not have a free one which to use. It is also possible, that the slots may not be available (to be locked). This occurs when you deactivate a digital service from a slot before the expiration of 1 month from its activation. In this case, the position is locked until the expiration of 1 month after the activation and is marked as "unavailable". You can use the slot and activate a new digital service in it after the expiration of this period.

Another possibility is that the specific digital service is already activated as an add-on for a fee. Then against the service has the status "Active". In order to activate it in a slot in your plan, you must first deactivate the add-on you are currently using. Have in mind that when you deactivate an add-on, the access to the service is terminated after the expiration of the current period and only after that you can activate this service in a free and available slot.

If you wish, you can replace a digital service in a slot once per month.

The deactivation of service in a slot terminates the access to it immediately.

Digital service Price as an add-on Price in the subscription plan
for a promotional period
Price in the subscription plan
after the promotional period
5,99
BGN/month
0,00
BGN/month
4,99
BGN/month
9,99
BGN/month
0,00
BGN/month
7,99
BGN/month
5,99
BGN/month
0,00
BGN/month
4,99
BGN/month
6,99
BGN/month
0,00
BGN/month
4,99
BGN/month
7,99
BGN/month
0,00
BGN/month
6,99
BGN/month

Traffic passes that you can add to your subscription plan

The Traffic passes contain a certain volume of MB for use from and to different types of applications, without depleting the included megabytes for free surfing. To use the Traffic pass included in your plan, you should activate it through MyTelenor.

Add traffic passes
Traffic pass Chat Included services:
WhatsUp Viber
0,00 BGN
Traffic pass Social media Included services:
Facebook Messenger Instagram Twitter
0,00 лв.
Traffic pass Music Included services:
Apple Music Deezer
0,00 BGN
Traffic pass Video Included services:
HBO GO Nickelodeon BubaPlay Diema Xtra
0,00 BGN

Traffic Pass Chat – terms

The Traffic Pass Chat includes 10000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - Viber and WhatsApp. Traffic passes included in the subscription plan without additional charge for the duration specified in the contract should be activated by the user through the MyTelenor mobile application so that they can be used.
Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the 24-month term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic pass Chat against the appropriate fee. With available MB of a traffic pass, the internet traffic from and to the respective apps does not deplete the included national and roaming in EU Zone MB at maximum reachable speed or such additionally purchased to the subscription plan.
It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. After depletion of the included or additionally purchased to the subscription plan national and roaming in EU zone MB per month, the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the respective applications, down to 64kbps. Unspent MB shall not be transferred for use in a subsequent billing cycle.

Traffic Pass Social media – terms

The Traffic Pass Social media includes 10000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - Facebook, Messenger, Instagram and Twitter. Traffic passes included in the subscription plan without additional charge should be activated by the user through the MyTelenor mobile application so that they can be used.
Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic pass Social media against the appropriate fee. With available MB of a traffic pass, the internet traffic from and to the respective apps does not deplete the included national and roaming in EU Zone MB at maximum reachable speed or such additionally purchased to the subscription plan.
It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. After depletion of the included or additionally purchased to the subscription plan national and roaming in EU zone MB per month, the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the respective applications, down to 64kbps. Unspent MB shall not be transferred for use in a subsequent billing cycle.

Traffic Pass Music

The Traffic Pass Music includes 10000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet - Apple music and Deezer. Traffic passes included in the subscription plan without additional charge should be activated by the user through the MyTelenor mobile application so that they can be used.
Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract. After expiration of the 24-month term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic pass Music against the appropriate fee. With available MB of a traffic pass, the internet traffic from and to the respective apps does not deplete the included national and roaming in EU Zone MB at maximum reachable speed or such additionally purchased to the subscription plan.
It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. After depletion of the included or additionally purchased to the subscription plan national and roaming in EU zone MB per month, the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the respective applications, down to 64kbps. Unspent MB shall not be transferred for use in a subsequent billing cycle.

Traffic Pass VIdeo

The Traffic Pass Video includes 10000 MB at maximum reachable speed, available for use on the territory of the Republic of Bulgaria and roaming in the European Union Zone, from and to the mobile apps for smartphone and tablet – HBO GO, Play Diema Xtra, Buba Play and Nickelodeon. Traffic passes included in the subscription plan without additional charge should be activated by the user through the MyTelenor mobile application so that they can be used.
Traffic passes are valid from the activation date according to the stated above until the end of the current billing cycle and are renewed for each billing cycle for the duration of the contract.After expiration of the term of the contract, the traffic pass is automatically deactivated, after which the user may choose to activate the Traffic pass Video against the appropriate fee. With available MB of a traffic pass, the internet traffic from and to the respective apps does not deplete the included national and roaming in EU Zone MB at maximum reachable speed or such additionally purchased to the subscription plan.
It is possible that an app generates consumption from and to external pages, in which case the traffic is not considered as such from and to the apps and spends from the included in the plan or additionally purchased to it national and roaming in European Union Zone MB. After the depletion of the MB from the traffic pass, the traffic from and to the respective applications is spent by the included national and roaming in European Union Zone MB or additionally purchased to the subscription plan, if any are available. After depletion of the included or additionally purchased to the subscription plan national and roaming in EU zone MB per month, the connection speed drops until the end of the billing cycle for all Internet traffic, including from and to the respective applications, down to 64kbps. Unspent MB shall not be transferred for use in a subsequent billing cycle.


Traffic passes as Аdd-ons can be seen here.

Minutes tariffing and charging

The included minutes per month that are not spent during the relevant billing cycle are not transferred to the next.
For the period from the activation of the subscription plan to issuing the first invoice, you will receive a proportional number of the included monthly minutes for a proportionate part of the monthly subscription.
When forwarding calls, the call is charged as a standard call to a number from the network of the respective operator.
The minimum initial time for charging international calls is 60 seconds, after which the charging is per a minute.
Outgoing national and roaming calls from the EU Zone to countries in the same zone, including Bulgaria, are charged per minute with a minimum initial charging time of 60 sec.

MB tariffing and charging

The included national MB at maximum reachable speed, as well as those for roaming in the EU Zone that are not spent during the relevant billing cycle, are not transferred to the next.
After depletion of the included in the plan national MB, the speed of Internet traffic drops to 64 Kbps for the entire national internet traffic.
After depletion of the included in the plan roaming in EU Zone MB, the charging in roaming shall be made at a price per a megabyte in accordance with the current price list of Telenor.
The included MB for roaming within the EU Zone are calculated in accordance with the fair use policy, provided for in implementing Regulation (EU) 2016/2286.
For the period from the activation of the subscription plan to issuing the first invoice, you will receive the full number of the included monthly national MB and MB for roaming in the EU Zone, for the proportionate part of the monthly subscription.
The internet traffic is realized only through an Access Point Name (APN) - telenorbg.
The tariffing of data for each session in Bulgaria is accurate to kilobytes when over 5 KB (kilobytes) per session are spent. When less than 5 KB are spent, charging is for 5 KB.
The minimum initial and subsequent tariffing for data roaming in the European Union Zone is 1KB

SMS tariffing and charging

Depending on the alphabet used, the length of one SMS (including punctuation marks and spaces) varies between 160 characters only in Latin characters or up to 70 characters in another alphabet, including Cyrillic alphabet. For more information, read here.

Usage of mobile internet in the network of Telenor

4G in Bulgaria

The customers with subscription plans, with included access to the 4G network of Telenor in Bulgaria, using compatible SIM card and device, and located in a 4G/LTE coverage area, can use mobile internet through Telenor's 4G/LTE network for the term of their contract.

In all other cases, the use of mobile Internet is done through the 2G/3G network.

4G in European Union Zone

A current list of all operators in the networks of who 4G mobile internet when in roaming can be used is available here. For the usage of 4G mobile Internet in roaming within the European Union Zone*, it is necessary for the customer to be in the area of 4G coverage of the respective network operator in the EU Zone, to use 4G compatible device, 4G compatible SIM card, and to meet the conditions for use of 4G / LTE by Telenor in Bulgaria as well.
In all other cases, the use of mobile Internet is done through the 2G/3G network of the respective network operator.

Usage of minutes for international calls and roaming in the European Union

You can use the included roaming minutes in the EU from the respective subscription plan for outgoing calls from the European Union roaming zone(EU Zone) to mobile and fixed numbers in countries in the same EU Zone, including Bulgaria.
You do not need to activate the roaming service to use the minutes and the MB in roaming in the EU Zone. In case you have deactivated the roaming service at your own will, you could reactivate it. See how to manage the roaming service through MyTelenor app here.
After depletion of the included in the plan minutes for international calls to EU Zone, the charging made in accordance with the current price list of Telenor for the respective services.

Changes to the contract or the subscription plan

You can change your subscription plan after the first month of the initial term of use of the services with this plan. No limitation shall be applied to the number of changes within the duration of the contract, provided that they are carried out only once per a billing cycle.
You can change a subscription plan only towards such with the same or higher monthly subscription fee and against a single fee to change a subscription plan during the term of a contract.

In case of a change in the subscription plan, the unspent minutes / MB, as well as the promotional terms and conditions, if such are granted for the previous subscription plan are being lost, and new ones are granted if the new subscription plan includes such.

The stated prices and conditions for data transmission and voice transmission refer to the territory of the Republic of Bulgaria unless explicitly specified otherwise.

European Union Zone (EU Zone) includes: Austria, Azores, Belgium, Canaries, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Great Britain, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Madeira, Norway, Netherlands, Poland, Portugal, Reunion, Romania, Saint-Martin, Slovakia, Slovenia, Spain, Sweden, Åland Islands, Channel Islands, Vatican City State.

More information on the distribution of countries and networks from the international zone EU can be read in the section International calls for subscription plans.

Price list
Prices and conditions for roaming services