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Допълнителен пакет Резерв национални минути 2,99 лв. с 50 Резерв национални минути вече не се предлага за нови активации.

Резерв Минути 2,99

2,99 лв

Минутите ви свършиха? Нека разговорите не спират.

За целия срок на договора
50 Резерв национални минути

Допълнителният пакет е валиден само с абонаментен план Резерв Старт 10,99.

С пакети с Резерв минути от Теленор получавате минути към всички национални мрежи за целия срок на договора тогава, когато изчерпите включените национални минути.

Активирайте пакет Резерв – бързо и удобно, като платите еднократно. Така минутите винаги ще ви стигат.

Как да се възползвате?

Вие сте настоящ клиент на Теленор, физическо лице, сключили сте договор за абонаментен план Резерв Старт 10.99 и сте използвали всички включени Резерв минути? В такъв случай пакети с Резерв минути са точно за вас!

Ако изчерпите минутите от вашия пакет Резерв, винаги можете да добавяте още. Когато това се случи, ще ви изпратим SMS, за да ви кажем как да активирате нов пакет чрез SMS. Новите минути са на ваше разположение веднага след като получите SMS, че пакет с Резерв минути е активен.

Как да получите информация за използвани минути?

С безплатна проверка, като използвате възможностите на услугата My Мenu;
Като изберете опция Проверка на използвани минути в Автоматичното информационно обслужване на номер 123.

Добре е да знаете:

Минималното първоначално време за таксуване на националните разговори е 60 секунди, след което времето на отчитане зависи и съвпада с този на избрания и ползван абонаментен план.

Вижте всички останали цени на услуги


Условия

Изразходване и валидност на минути

Пакет с Резерв минути може да бъде активиран и се предоставен до края на първоначалния срок на договора.
Пакет с Резерв минути се използва след изчерпване на включените в абонаментния план минути на месец, през който и да е месец до края на срока на договора.
Пакет с Резерв минути, които не са изразходвани до края на първоначалния срок на договора, се губят.
Допълнително закупените месечни пакети се използват след изчерпване на Резерв минути.
Абонат може да има само един активен пакет с Резерв минути по едно и също време.

Тарифиране и отчитане на минути

Стойността на пакет с Резерв минути се добавя автоматично и еднократно към първата месечна сметка след закупуването му.
При пренасочване на обажданията, разговорът се таксува като стандартен разговор към номер от мрежата на съответния оператор.

Посочените цени и условия за предаване на данни и пренос на глас се отнасят за територията на Република България. Ако се генерира трафик в роуминг, тарифирането и таксуването се извършват спрямо цени и условия за услуги в роуминг на Теленор.

Add-ons with included minutes

PackPriceValidity periodActivation code by SMS
250 minutes
to preferred numbers 
from For Friends group *
3.50 BGN31 days250F
50 minutes
to preferred numbers 
from For Friends group *
0.50 BGN24 hours50F
15 minutes
to operator's network
2.90 BGN31 days15G
30 weekend minutes
to operator's network **
2.90 BGN31 days30W
10 minutes to national networks ***2.90 BGN31 days10N
15 daily minutes
to operator's network **
2.00 BGN1 day15
5 daily minutes to operator's network **1.00 BGN1 dayan empty SMS

* The pack is available only for prepaid tariffs that include For Friends group option

** Weekend minutes are valid for the period Saturday 00:00:01 - Sunday 23:59:59 for the respective validity term of the pack 

*** Minutes are valid to all mobile and fixed national networks

 

Add-ons with included SMS

PackPriceValidity periodActivation code by SMS
60 SMS-s
to operator's network
2.90 BGN31 daysS60G
30 SMS-s
to national mobile networks
2.90 BGN31 daysS30N

ADDITIONAL INFORMATION

Spending and validity

  • Shortly after you purchase a pack, and in case the available credit is sufficient and the pack is compatible with the used tariff plan, you will receive an SMS confirmation for the successful loading of the pack.
  • The validity of the additional pack becomes active and the respective minutes, SMS or MB are available to be used after receiving SMS confirmation for successful activation of the pack.
  • If you already have a current pack and add a pack of the same kind, the validity period of the current pack will be extended with the validity period of the newly activated pack, and the purchased minutes/ SMS/ MB will be accumulated.
  • The minutes you have are spent with different priority.

Change of tariff plan

  • Upon migration to another prepaid tariff plan the current minutes/ SMS/ MB from an already activated additional pack will be preserved, except for the cases in which you migrate from a prepaid tariff plan with For Friends group option to a prepaid tariff plan which does not include creating of For Friends group. In case you migrate to a prepaid tariff plan which has no For Friends group option, the current minutes to the numbers of this group will be lost.
  • Charging and counting
  • For additional packs with included minutes, the minimum initial charging time is 60 seconds, after which the charging time depends on and coincides with the charging time of the chosen prepaid tariff plan.
  • For additional packs with included MB, the charging method is per 1KB, and initial charging is 100KB (1 GB = 1024 MB; 1 MB = 1024 KB)
  • After depletion of the included in the additional pack MB, respectively after expiration of the pack's validity period (in case the included MB were not spent before that), the data transfer is charged according to the active price list of the operator, at the time of the proposition for prepaid services and packages.

Buy as many additional packs as you want! You can combine different packs depending on your needs. For your convenience, the operator will inform you with SMS when end of validity period of the pack is approaching.

Conditions for add-ons

The b-connect add-ons can be used only with the standard prepaid tariff of the operator. With the purchase of any b-connect add-on, the customer will change to the standard prepaid tariff of operator with no option for a following amendment of the prepaid tariff, as he will be acquainted with this also during the purchase itself.

Upon change to the standard prepaid tariff of the operator the Extra number is not saved, in case such one is available, and the currently available minutes to that number are not transferred. All remaining minutes – initial, bonus and purchased with an add-on are saved and can be used until their validity expire.

With the selection and activation of an add-on with included minutes (excluding GLOBUL Klik), the bonus minutes or the special conditions (special price) upon recharge are suspended, respectively no additional charge is applied for them, and they are valid under the conditions of the standard prepaid tariff of the operator.

The price of the purchased package is deducted from the available credit.

The validity period of the add-ons starts and the included minutes, SMS and/ or MB are available to be used after receiving an SMS confirming the activation of the respective package is successfully completed.

 
ACTIVATION OF ADD-ONS

The add-ons can be activated by one of the following ways:

  • via My Menu with a free call to *123# 
  • by a free of charge SMS to number 125 (200 for GLOBUL Klik add-ons) and the respective activation code of the package
  • by a call to 125 (price 0.03 BGN/per call) and selection of option 2 (Add-ons)

Important: As soon as you activate GLOBUL Klik, you will receive a free SMS containing a link to download the web browser Opera Mini.. The installation takes less than a minute.

With the activation of add-ons with included MB (excluding GLOBUL Klik) after depletion of the included MB or expiration of the package validity, whichever occur first, the data transfer is charged according to the conditions of the standard prepaid tariff of the operator and the the active price list of the operator, at the time of the proposition for prepaid services.

First activation of a GLOBUL Klik add-on, regardless of its type, is free of charge. Each subscriber can benefit from the free trial period only once for a single mobile number.After depletion of the MB included in the GLOBUL Klik add-ons and expiration of the add-ons validity, the connection speed is decreased to 32 kbps.

After the validity of a GLOBUL Klik add-on expires, the data transfer is charged according to the standard prepaid tariff of the operator and the current pricelist for prepaid services and packages.

 
DEPLETION OF THE MINUTES IN THE ADD-ONS

For Friends group’ minutes are valid to 5 numbers from the operator network. After they are depleted, the calls are charged according to the conditions of the standard prepaid tariff of the operator.

In case you have available minutes to For Friends group, minutes to the operator network and/ or minutes to all national networks:

 for calls to For Friends group, after they are depleted, the next depleted minutes are those to the operator network and then – the minutes to all national networks;

  • for calls to the operator network, with priority are depleted the minutes to the operator network and after that – those to all national networks.

After depletion of the available minutes according to the conditions described above, the calls to the respective destinations are charged according to the conditions of the standard prepaid program of the operator and thethe active price list of the operator, at the time of the proposition.

Add-ons with minutes to all national networks
1,90 BGN10 minutes to all national networksValidity: 1 day
Activate for free:
- Via My Menu by dialing *123#
- Via SMS to number 125 and text N1
2,90 BGN20 minutes to all national networksValidity: 7 days
Activate for free:
- Via My Menu by dialing *123#
- Via SMS to number 125 and text N7
5,90 BGN50 minutes to all national networksValidity: 30 days
Activate for free:
- Via My Menu by dialing *123#
- Via SMS to number 125 and text N30
Add-ons with minutes to For Friends group
1,00 BGN75 minutes to 5 mobile numbers to For Friends groupValidity: 1 day
Activate for free:
- Via My Menu by dialing *123#
- Via SMS to number 125 and text FF1
1,50 BGN150 minutes to 5 mobile numbers to For Friends groupValidity: 7 days
Activate for free:
- Via My Menu by dialing *123#
- Via SMS to number 125 and text FF7
5,00 BGN350 minutes to 5 mobile numbers to For Friends groupValidity: 30 days
Activate for free:
- Via My Menu by dialing *123#
- Via SMS to number 125 and text FF30
Add-ons with minutes, SMS and MB to the operator network
2,90 BGN50 minutes to the operator network
5 SMS to the operator network
5 MB mobile internet
Validity: 1 day
Activate for free:
- Via My Menu by dialing *123#
- Via SMS to number 125 and text GC11
3.90 BGN150 minutes to the operator network
15 SMS to the operator network
15 MB mobile internet
Validity: 7 days
Activate for free:
- Via My Menu by dialing *123#
- Via SMS to number 125 and text GC7
6,90 BGN250 minutes to the operator network
25+225 SMS to the operator network
25+225 MB mobile internet
Validity: 30 days
Activate for free:
- Via My Menu by dialing *123#
- Via SMS to number 125 and text GC30
Add-ons with minutes to the operator network
1,00 BGN50 minutes to the operator networkValidity: 1 day
Activate for free:
- Via My Menu by dialing *123#
- Via SMS to number 125 and text G1
2,00 BGN100 minutes to the operator networkValidity: 7 days
Activate for free:
- Via My Menu by dialing *123#
- Via SMS to number 125 and text G7
5,00 BGN250 minutes to the operator networkValidity: 30 days
Activate for free:
- Via My Menu by dialing *123#
- Via SMS to number 125 and text G30
Price of the packAdditional minutes includedCode for SMS activationFree of charge number for activation
2.50 BGN per month50*W1S1414
4.90 BGN per month100*W2S

* Minutes for calls towards numbers within the operator mobile network in the postpaid programs GLOBUL Smart, GLOBUL Smart Plus and GLOBUL Max with monthly fee of BGN 5.90.

The minutes for calls from Call Weekend package can be used for calls to numbers within operator's network from 0:00h on Saturday until 24:00h on Sunday.

The service is available to all customers using residential subscription programs GLOBUL Smart, GLOBUL Smart Plus and GLOBUL Max with 5,90 BGN monthly fee who activated their Call Weekend packages before 20.04.2012. A subscriber can have only one active package Call Weekend. Calls to short numbers and value added services numbers are not included in the package and will be charged according to the price list of oeprator.

The additional minutes pack can be activated:

  • in a shop from operator's commercial network
  • by sending a free of charge SMS to 1414
  • online via My Telenor web portal

For the period of pack activation until issuing of next invoice you will receive a proportionate number of minutes for the proportional part of your monthly subscription and the amount of the subscription is automatically included in the monthly bill. The additional minutes pack is spent with higher priority than the included bundle of minutes with the tariff plan and Call GLOBUL and Call National pack.

You can deactivate the package GLOBUL Call Weekend anytime in any shop from GLOBUL commercial network.

Unused minutes can not be transferred to the next month. You can get information about minute usage of your pack at any time from the Automatic information service at 123, by sending SMS with text “20” to 1000 or via My Telenor web portal.

Minimum initial charging duration is 60 seconds, after which charging is per second.

All prices are VAT inclusive.

Аdditional minutes within operator's network

Add to your program a pack of minutes for calls within operator's network according to your individual needs.

 
Price of the packAdditional minutes includedCode for SMS activationFree of charge number for activation
2.50 BGN per month25*G1S1414
5.90 BGN per month50*G1S
9.90 BGN per month100*G1S

Find out more about the current offers for additional packages GLOBUL Call GLOBUL

The service is available to all customers using residential subscription programs GLOBUL Smart, GLOBUL Smart Plus and GLOBUL Max with 5,90 BGN monthly fee who activated their GLOBUL Call GLOBUL packages before 20.04.2012. A subscriber can have only one active package Call GLOBUL. Calls to short numbers and value added service numbers are not included in the package and will be charged extra according to the active price list of the operator, at the time of the proposition.

The additional minutes pack can be activated:

  • in a shop from operator's commercial network
  • by sending a free of charge SMS to 1414
  • online via My TELENORweb portal

For the period of pack activation until issuing of next invoice you will receive a proportionate number of minutes for the proportional part of your monthly subscription and the amount of the subscription is automatically included in the monthly bill. The additional minutes pack is spent with lower priority than the included minutes with the tariff plan. The minutes from the pack Call GLOBUL can not be used for calls towards For Friends group.

You can deactivate the package GLOBUL Call GLOBUL anytime in any shop from the operator commercial network.

Unused minutes can not be transferred to the next month. You can get information about minute usage of your pack at any time from the Automatic information service at 123, by sending SMS with text “20” to 1000 or via My Telenor web portal.

Minimum initial charging duration is 60 seconds, after which charging is per second.

All prices are VAT inclusive.

50 minutes for calls to International Zone I

Add-on with 50 minutes per month for calls to service operators from Zone I for International calls for only 5 BGN/month.

All prices are VAT inclusive.

The service is available to all customers using residential subscription programs.

Zone I for International calls comprises:

  • USA , Canada , Russia – fixed and mobile networks.
  • Fixed networks - Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Greet Britain, Holland, Hungary, Ireland, Israel, Italy, Japan, Lichtenstein, Luxembourg, FYRO Macedonia, Monaco, Norway, Poland, Portugal, Romania, Serbia, Montenegrо, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey.

The additional minutes pack can be activated:

  • by submitting a form in a shop from operator's commercial network
  • by sending a free of charge SMS with text “A1” to 1414
  • online via My Telenor web portal

The bundle becomes active after receipt of confirmative SMS and the price of subscription is automatically added to the monthly bill. For the period since activation of the bundle until issuing of new monthly bill you will receive a proportionate number of minutes equal to the proportionate part of your monthly subscription.

You can terminate the subscription at any time by submitting a form in a shop from operator's commercial network.

Unused minutes can not be transferred to the next month. You can get information how many bundle minutes have been used up at any time through the Automatic Information Service at 123, by sending SMS with text “20” to 1000 or through the interactive online opportunities of My Telenor web portal.

Minimum initial charging duration is 60 seconds, after which charging is per second.

Price of the packAdditional minutes includedCode for SMS activationFree of charge number for activation
with other programswith GLOBUL Smart and GLOBUL Smart Plus programs
4.90 BGN per month20 / 15*N1N1S1414
9.90 BGN per month50 / 35*N2N2S
15.90 BGN per month60*-N3S

* Minutes for national calls in the postpaid programs GLOBUL Smart, GLOBUL Smart Plus and GLOBUL Max with monthly fee BGN 5.90.

The service is available to all customers using residential subscription programs. A subscriber can have only one active package Call National. Calls to short numbers and value added services numbers are not included in the package and will be charged according to the the active price list of the operator, at the time of the proposition.

The additional minutes pack can be activated:

  • in a shop from operator's commercial network
  • by sending a free of charge SMS to 1414
  • online via My Telenor web portal

For the period of pack activation until issuing of next invoice you will receive a proportionate number of minutes for the proportional part of your monthly subscription and the amount of the subscription is automatically included in the monthly bill. The additional minutes pack is spent with lower priority than the included bundle of minutes with the tariff plan and Call GLOBUL pack.

You can deactivate the package GLOBUL Call National anytime in any shop from the operator commercial network.

Unused minutes can not be transferred to the next month. You can get information about minute usage of your pack at any time from the Automatic information service at 123, by sending SMS with text “20” to 1000 or in My Telenor web portal.

Minimum initial charging duration is 60 seconds, after which charging is per second.

All prices are VAT inclusive.

PackPrice of the packCount of numbers for unlimited communication
GLOBUL Call Unlimited 14.70 BGN per month1
GLOBUL Call Unlimited 27.70 BGN per month2
GLOBUL Call Unlimited 39.70 BGN per month3

The service allows to add one, two or three numbers, to which calls, SMS, MMS and video calls are totally free and unlimited. Selected numbers are in addition to the group for friends, if it is used.

The service is available for all customers using residential subscription programs and for corporate customers, working on Business Universe program.

The service GLOBUL Call Unlimited can be activated by signing an application in the nearest operator chain store. You can use only one of the packs fit one, two or three numbers. The Call Unlimited numbers are in addition to the For Friends group.

The preferred number may only be within operator's network. Traffic to short numbers and value added services numbers are not included in the package and will be charged extra according to the active price list of the operator, at the time of the proposition. First add of Call Unlimited numbers is free of charge. The preferred number change is charged 2.90 BGN for each number and can not be done more frequently than once per billing cicle.

Voice and video calls, SMS and MMS are free only to within operator’s network, if the subscriber is not in roaming. If the prefered number is on the network of another operator or if the subscriber is roaming, the communication is charged according to the active price list of the operator, at the time of the proposition.

The subscription fee will be automatically added to the subscriber's monthly bill.

In case there is one, two or three same numbers in both For friends and Call Unlimited group, included minutes in For friends group are spent with higher priority and after the completion of the included minutes the consumption is charged as per the price list for the respective tariff plan. Any other traffic (video calls, SMS, MMS), where there is one, two or three numbers at the same time in the For friends and a Call Unlimited group, will be charged according to the the active price list of the operator, at the time of the proposition. In this case, to enable the subscriber to use the advantages of the service GLOBUL Call Unlimited, the operator reserves the right to delete the duplicated number from the For friends group upon GLOBUL Call Unlimited service activation or on subscriber’s request for number change. If a customer wants to use the number/s from his Call Unlimited group as number/s from For friends group after GLOBUL Call Unlimited service deactivation, the customer should enter the preferred number/s again in the For friends group.

You can deactivate the package GLOBUL Call Unlimited anytime by signing an application in the nearest store of the operator. For the period of activation or deactivation of the service until issuing of next invoice a proportional part of your monthly fee will be charged. The operator have the right to limit outgoing calls, SMS, MMS and video calls to selected numbers with GLOBUL Call Unlimited service to ensure the rational use from the subscriber. The limitation can be for the selected numbers or to the activated service as a whole, and it will be made after prior notification with SMS or call of the consumer for the applicable restrictions and according to the conditions stated here. Restriction effect on the date of notification to the subscriber.

In addition, the operator reserves the right to restrict the use of the service GLOBUL Call Unlimited, if technical reasons require this. For this purpose, subscribers will be notified by publication of the revised conditions on the corporate website , as subscribers will be entitled to deactivate the use of package / service by sign of an application within 15 days from the publication of the change. If within that period, the subscriber has not deactivated the service, new terms come in force.

All prices are VAT inclusive.

kageIncluded messages
(SMS and MMS)
per month *
Monthly subscriptionCode for SMS activationFree number for package activation
 GLOBUL Message20001.50 BGNM1414

* The SMS and MMS included in the package GLOBUL Message, can be send out only to mobile numbers within the network of the operator, except to numbers of "For Friends" group, if the subscription program for the number to which the additional package is activated includes such a group.

The additional package GLOBUL Message is promotional with validity of promotion until 31 October 2014.

GLOBUL SMS – text messages (SMS) to all national networks

Add to your program 25, 50 or 100 SMS per month to all national networks with the GLOBUL SMS packages!

PackageIncluded SMS per month *Monthly subscriptionCode for SMS activationFree number for package activation
GLOBUL SMS 25252.40 BGNS11414
GLOBUL SMS 50504.20 BGNS2
GLOBUL SMS 1001007.80 BGNS3

 * The SMS and MMS included in the package GLOBUL SMS, can be send out only to mobile numbers within the network of the operator, except to numbers of "For Friends" group, if the subscription program for the number to which the additional package is activated includes such a group.

Activation and deactivation

Each of the additional packages GLOBUL SMS and additional package GLOBUL Message can be activated through one of the following ways:

  • By submitting an application in any store of the operator commercial network
  • By sending a free SMS to number 1414, containing the respective code

The selected package becomes active with receiving SMS confirmation to the number on which the package is activated. For the period starting from the activation/deactivation of the package until issuing of the next invoice, you will pay a proportional part of the monthly subscription and will receive a proportional number of the messages depending on the number of days during which you have used the package. The monthly subscription for the additional package is added to the monthly invoice for the number for which the package is activated.

You may terminate the subscription for additional package GLOBUL SMS or GLOBUL Message at any time by submitting an application in any store of the operator commercial network.

Check availability

You can get information for the used messages from the activated additional package at any time:

  • With a free check via the operator Мenu service;
  • With a free check via the My Telenor web portal;
  • By sending an SMS with text ‘40’ to number 1000 (All sent short text messages are charged according to the price of your program);
  • By selecting Check of used SMS/MMS option in the Automatic Information Service at 123 (a call to the Automatic information service is charged 0.024 BGN with VAT regardless of the call duration).
  • ADDITIONAL INFORMATION

    Additional packages GLOBUL SMS and GLOBUL Message are valid for all customers who have signed a contract for mobile services for a SIM voice card under residential subscription program, except for subscription programs Generation GLOBUL. A single subscriber is eligible to only one active GLOBUL SMS package or if used both GLOBUL SMS and GLOBUL Message - one active package GLOBUL SMS and one active package GLOBUL Message.

    The SMS messages included in the GLOBUL SMS packages, can be sent out to all national networks, except to numbers of “For Friends” group, if the subscription program for the number to which the additional package is activated includes such a group.

    The SMS and MMS included in the GLOBUL Message package can be sent out only to mobile numbers within the operator network, except to numbers of “For Friends” group, if the subscription program for the number to which the additional package is activated includes such a group.

    The unused SMS and MMS are not transferred to a next month.

    All prices are VAT inclusive.

PRICE AND VALIDITY

Depending on your rate plan you are able to purchase an additional GoWeb Turbo data package. The included amount of MB is at maximum speed and it is valid from the activation day till the end of the current billing period.

ADDON DATA PACKAGES 
GOWEB TURBO
GoWeb Turbo
Postpaid tariff planIncluded MBPackage price
GLOBUL UNITED 13.99100 MB1.50 BGN
GLOBUL UNITED 16.99
GLOBUL UNITED 20.99
GLOBUL UNITED 25.99200 MB1.50 BGN
 
GLOBUL Web&Talk 13.99100 MB1.50 BGN
GLOBUL Web&Talk 16.99
GLOBUL Web&Talk 20.99
GLOBUL Web&Talk 25.99200 MB1.50 BGN
GLOBUL Web&Talk 49.99
GLOBUL Web&Talk 99.99
 
Generation GLOBUL 7.99100 MB1.00 BGN
Generation GLOBUL 10.99
Generation GLOBUL 13.99
 

The price is automatically charged to your monthly bill.

 

ADDON DATA PACKAGES
GOWEB TURBO
GoWeb Turbo
Postpaid tariff planIncluded MBPackage price
GLOBUL Web&Talk 14.90100 MB1.50 BGN
GLOBUL Web&Talk 19.90
GLOBUL Web&Talk 24.90
GLOBUL Web&Talk 34.90200 MB1.50 BGN
GLOBUL Web&Talk 99.90
GLOBUL Web&Talk Lite100 MB1.50 BGN
GLOBUL Web&Talk Start
GLOBUL Web&Talk Extra
GLOBUL Web&Talk Super200 MB1.50 BGN
GLOBUL Web&Talk Ultra
Generation GLOBUL 7.90100 MB1.00 BGN
Generation GLOBUL 10.90
Generation GLOBUL 13.90
GLOBUL UNITED 12.90100 MB1.50 BGN
GLOBUL UNITED 19.90
GLOBUL UNITED 24.90
GLOBUL UNITED 34.90200 MB1.50 BGN
GLOBUL UNITED 49.90
GLOBUL Unlimited 39.90100 MB1,50 BGN

The price is automatically charged to your monthly bill.

ACTIVATION OF GOWEB TURBO PACKAGE

After consumption of included amount of MB in your tariff plan you will be redirected to the following web page: http://turbo.lp.telenor.bg. Using this page you are able to activate the desired GoWeb Turbo package with included amount of MB at maximum speed.

In case you do not wish to activate an additional package GoWeb Turbo, you will be able to choose the option: “Continue at low speed”.

GOOD TO KNOW

GoWeb Turbo packages work correctly only using APN telenorbg.

The activation of a GoWeb Turbo package is available only after consumption of the amount of MB included in your rate plan or after consumption of already activated GoWeb Turbo package.

If your amount of MB at maximum speed is not exhausted yet, and you decide to open the web page: http://turbo.lp.telenor.bg, you will be able to check your current MB usage status.

GoWeb Turbo is a package without subscription and the validity period is the same as the billing cycle of the basic tariff plan. Non-consumed MB from GoWeb Turbo package are not rolled-over to next billing cycle.

With the activation of a GoWeb Turbo package, the traffic speed will be increased at maximum attainable speed in the operator network.

By selecting the option “Continue at low speed”, the traffic speed will be reduced to 64 kbps or 128 kbps accordingly to the main subscription plan.

There is no limit of the number of GoWeb Turbo packages that can be activated during the current billing cycle.

Activation of a GoWeb Turbo package is not allowed a day before and on the billing date. For example, if your billing date is on the 10th of the month, you will be not allowed to activate an additional package GoWeb Turbo on the 9th and the 10th of the month.

Charging is conducted with accuracy of up to 1 КВ, the initial charging unit being 5 KB.

ACCESS TO HTTP://TURBO.LP.TELENOR.BG

We recommend you to bookmark this page in order to check your current usage and to be able to buy an additional GoWeb Turbo data package.

Using the web page http://turbo.lp.telenor.bg, you are able to:

  • Check the usage status of included in your rate plan amount of MB at maximum attainable speed.
  • Check the usage status of included MB at maximum attainable speed in your active GoWeb Turbo package, if any.
  • Activate a new GoWeb Turbo package.
  • Check the history of your last 20 purchases of GoWeb Turbo packages.

Mobile internet through your mobile phone

Surf through your mobile phone. Choose from five GLOBUL GoWeb Unlimited options with unlimited included MB.

DATA ADD-ON PACKAGES /TERMLESS/
GLOBUL GOWEB UNLIMITED
 
30

50

100

1000

2500
Amount of internet traffic included per month (in MB)unlimited
Amount of MB at maximum speed30 MB50 MB100 MB1000 MB2500 MB
Monthly Fee /termless package/4.50 BGN7.50 BGN10.00 BGN14.00 BGN24.00 BGN

 

DATA ADD-ON PACKAGES /TERM/
GLOBUL GOWEB UNLIMITED
 501002005001000
Amount of internet traffic included per month (in MB)unlimited
Amount of MB at maximum speed50 MB100 MB200 MB500 MB1000 MB
Monthly subscription fee /term package/4.50 BGN6.50 BGN9.50 BGN11.00 BGN12.50 BGN

The service is available to subscribers of the following post-paid programs:

  • GLOBUL Universe
  • GLOBUL Unlimited
  • GLOBUL Max
  • GLOBUL Smart
  • GLOBUL National
  • GLOBUL TaxOut
  • GLOBUL TimeStop

 

GoWeb Unlimited packages can be activated:

- by sending to 1414 a free of charge SMS, containing the activation code of the package

GoWeb Unlimited30501002005001000
Activation code for termless packageAD30AD50AD100---
Activation code for term package with standard conditions-GO50GO100GO200GO500GO1000

- online via My Telenor web portal

- directly from your mobile phone by visiting section “Services” of the mobile portal at http://wap.telenor.bg

- in a shop from operator's commercial network

The package is only activated once its purchase has been confirmed with a text message; at that point the package price is automatically being added to your monthly bill.

  • In case a certain amount of MB remains unused, it cannot be transferred for the following month
  • The packages explained above only operate with Access Point Name APN telenorbg
  • After consumption of the provided MB at maximum speed, the connection speed is reduced to 64 kbps for GLOBUL GoWeb Unlimited 30 and to 128 kbps for all other packages, as the operator reserves its right to apply additional limitation with respect to the speed in case that the reasonable level of consumption is exceeded. The reasonable level of consumption is defined as the consumption, which exceeds by 30% (or more) the included MB at maximum speed. In such cases, the user is subject to preliminary notification by a short text message (SMS).
  • Charging is conducted with accuracy of up to 1 КВ, the initial charging unit being 5 KB.

 

It is good for you to know that:

The additional packages for data GoWeb Unlimited are not available for subscribers using subscription programs with included on the programs MB traffic for data transfer.

Only one data package GoWeb Unlimited (term or termless) can be activated and in case you have any other active data package, the following conditions are on force:

  • With the activation of term GoWeb Unlimited package, all other termless and currently active data packages will be automatically deactivated.
  • If you already use term data GoWeb Unlimited package, then the activation of termless package will not be possible until the you deactivate the term one.
  • In you already use term GoWeb Unlimited package, then you can only activate new term package but with higher monthly subscription fee.
  • If you already use termless GoWeb Unlimited package, then you can activate new termless package but with higher monthly fee or any term package.

The term validity of the term GoWebUnlimited packages is till the end of your contract to which you activate the package.

The activation of term package is not possible for mobile numbers, for which the term contract is expired at the moment of activation.

The activation of term package via SMS, My Telenor WEB portal and My Telenor mobile portal is not allowed during the last month of the contract for mobile services. In that case the activation is possible only in a SHOP from operator’s commercial network.

If the term package is deactivated before the expiration of the term validity, forfeits are applied equal to the left, unbilled monthly subscription fees for the respective GoWeb Unlimited term package.

After expiration of the term validity of the package, it is treated as termless and can be deactivated with submition of application in operato's shop.

 

GLOBUL Klik for postpaid subscribers of GLOBUL with no MB for mobile internet included in the program

 Term data add-onTermless data add-on
Subscription fee3.50 BGN4.50 BGN
Included MB at maximum speed for browsing outside OperaMini web browser *50MB+25MB promo50 MB
Included MB at maximum speed for browsing through OperaMini web browser* 500MB+250MB promo500 MB
 * After depletion of included MB at maximum speed the connection speed is decreased to 32 kbps. 

Try GLOBUL Klik free for 30 days, if you actvate the data add-on for a first time!

Term data add-on applies to residential customers and is valid until the expiry of the contract for mobile services of the mobile number for which the data add-on is activated. Termless data add-on applies both to residential customers and corporate customers on residential postpaid programs, and is valid until the deactivation of the add-on.

The additional promo MB are provided to all subscribers who have activated a term data add-on until 31 October 2014 and apply for the entire period of the data add-on validity.

The remaining unused MB at maximum speed for the respective billing period will not be transferred to the following one.

The MB at maximum speed are available through APN telenorbg and can be used on the territory of Republic of Bulgaria. Traffic generated in roaming is charged according to the roaming tariff of the respective operator.

Each subscriber can benefit from the free trial period only once for a single mobile number.

If after the 30-day free period, the current billing period of the subscriber has not expired yet, the free period is extended to the end of the billing period.

ACTIVATION OF GLOBUL KLIK FOR POSTPAID CUSTOMERS

If you are using a postpaid program, you can activate GLOBUL Klik by one of the following ways:

  • in a shop from the commercial network of the operator
  • by a free of charge SMS to short number 200:
    - for termless add-on with text of SMS: К1 or Klik
    - for term add-on with text of SMS: К2
  • by calling *123# 
  • in My Telenor mobile portal at http://wap.telenor.bg
  • in My Telenor web portal at http://my.telenor.bg/
  • on the following internet address http://klik.lp.telenor.bg

Important: As soon as you activate GLOBUL Klik, you will receive a free SMS containing a link to download the web browser Opera Mini. The installation takes less than a minute.

DEACTIVATION OF THE ADD-ON

If you would like to deactivate the data add-on GLOBUL Klik from your postpaid program, you can do it by one of the following ways, depending on the type of the add-on:

  • a termless data add-on GLOBUL Klik can be deactivated at any time by submiting an application in a shop form the commercial network of the operator or by sending a free SMS with text "Stop" to short number 200.
  • a term data add-on can be deactivated only in a shop form the commercial network of the operator. If a term package is deactivated before its expiration, forfeits are applied equal to the remaining unbilled monthly subscription fees for the respective CLOBUL Klik term add-on.

 

GLOBUL Klik for subscribers of prepaid services of the operator

 DailyWeeklyMonthly
Price1.50 BGN2.50 BGN5.00 BGN
Validity24 hours7 days30 days
Included MB at maximum speed for browsing through Opera Mini web browser *150 MB250 MB500 MB
Included MB at maximum speed for browsing outside Opera Mini web browser *10 MB 15 MB30 MB
 * After depletion of included MB at maximum speed the connection speed is decreased to 32 kbps. 

Try the advantages of GLOBUL Klik! Any type of the data add-on activated for a first time is free of charge.

Each subscriber can benefit from the free trial period only once for a single mobile number. If you would like to continue using GLOBUL Klik after the expiration of the first free add-on, you should activate GLOBUL Klik again.

The MB at maximum speed are available through APN telenorbg and can be used on the territory of Republic of Bulgaria. Traffic generated in roaming is charged according to the roaming tariff of the respective operator.

Customers of prepaid services who obtain bonus MB upon top up and have activated data add-on GLOBUL Klik, use the bonus MB in the top-up package with priority. The condition applies for traffic generated outside Opera Mini

ACTIVATION OF GLOBUL KLIK FOR CUSTOMERS OF PREPAID SERVICES

If you are using prepaid services of the operator, you can activate GLOBUL Klik by one of the following ways:

    • in a shop from the commercial network of the operator
  • by a free of charge SMS to short number 200:
    - for daily add-on with text of SMS: К3
    - for weekly add-on with text of SMS: К4
    - for monthly add-on with text of SMS: К5
  • by calling *123# 
  • in My Telenor mobile portal at http://wap.telenor.bg
  • on the following internet address http://klik.lp.telenor.bg

Important: As soon as you activate GLOBUL Klik, you will receive a free SMS containing a link to download the web browser Opera Mini. The installation takes less than a minute.

 

Additional packages for mobile internet outside web browser Opera Mini

After depletion of the included MB at maximum speed outside Opera Mini, you will be redirected to the following web address http://klik.lp.telenor.bg.

Thus you can use internet at a lower speed or buy additional MB at maximum speed.

 

For postpaid

subscribers

For customers of prepaid services
Price1.00 BGN1.00 BGN
Included MB at maximum speed for browsing outside OperaMini web browser25 MB10 MB
ValidityUntil the end of the current billing periodUntil expiration of the basic GLOBUL Klik data add-on

Upon purchasing an additional package for mobile internet outside Opera Mini at http://klik.lp.globul.bg, the provided MB apply only for browsing outside the web browser Opera Mini and accept the validity of the basic GLOBUL Klik add-on (until the end of the current billing period for postpaid programs and until the validity expiration of the basic GLOBUL Klik add-on – for prepaid services).

HOW TO USE THE DATA ADD-ON GLOBUL KLIK?

When you use mobile internet through Opera Mini web browser, the used MB are deducted form the included ones in the data add-on. If you use mobile internet through the standard browser of your cell phone or other application, the used MB are deducted from the included in the add-on MB for browsing outside Opera Mini.

If during the billing period or within the validity of the add-on (in case you are using prepaid services), you deplete the included MB in your add-on:

  • for browsing through Opera Mini – the speed of the mobile internet will be decreased to 32 kbps;
  • for browsing outside Opera Mini – you will be redirected to http://klik.lp.telenor.bg where you can either purchase an additional package with included MB at maximum speed or continue using mobile internet with decreased speed of 32 kbps.

We recommend you to use mainly the web browser Opera Mini by which webpages will load comparatively faster and with a better quality.

Opera Mini is software which conditions are set and regulated by Opera Software.

HOW TO CHECK MY DATA USAGE?

If you are using the data add-on GLOBUL Klik, you can check your current data usage at any time:

  • at the following web address: http://klik.lp.telenor.bg
  • by calling *123# 
  • in My Telenor mobile portal at http://wap.telenor.bg
  • in My Telenor web portal at http://my.telenor.bg/

You will receive information for the remaining MB that can be used for web browsing via Opera Mini and outside the application.

If you are using GLOBUL Klik add-on to your postpaid program, you can check the monthly data usage of mobile internet outside Opera Mini in your monthly invoice.

Additional data packages with included amount of MB at maximum speed

With GoWeb Turbo you are able to continue surfing at maximum speed even after consumption of included amount of MB at maximum speed in your rate plan.

PRICE AND VALIDITY

Depending on your rate plan you are able to purchase an additional GoWeb Turbo data package. The included amount of MB is at maximum speed and it is valid from the activation day till the end of the current billing period.

ADDON DATA PACKAGES GOWEB TURBO
Daily GoWeb Turbo SGoWeb Turbo M
Validity24 hoursUntil the current billing period
Package price0.90 BGN3.90 BGN6.90 BGN
Included MB with data rateplan:   
GoWeb Basic50 MB--
GoWeb Start-250 MB500 MB
GoWeb Generation Lite-500 MB1000 MB
GoWeb Generation-1250 MB2500 MB
GoWeb Unlimited 1000-500 MB1000 MB
GoWeb Unlimited 2500-1250 MB2500 MB
GoWeb Unlimited 5000-2500 MB5000 MB
GoWeb Unlimited 10000-5000 MB10000 MB

Additional data package GoWeb Turbo with 2500 MB at maximum speed and package price 6,90 BGN is provided for residential customers with data rateplans for computer different from the listed in the table.

The price is automatically charged to your monthly bill.

ACTIVATION OF GOWEB TURBO PACKAGE

After consumption of included amount of MB in your tariff plan you will be redirected to the following web page: http://turbo.lp.globul.bg. Using this page you are able to activate the desired GoWeb Turbo package with included amount of MB at maximum speed.

In case you do not wish to activate an additional package GoWeb Turbo, you will be able to choose the option: “Continue at low speed”.

GOOD TO KNOW

GoWeb Turbo packages work correctly only using APN of the operator.

The activation of a GoWeb Turbo package is available only after consumption of the amount of MB included in your rate plan or after consumption of already activated GoWeb Turbo package.

If your amount of MB at maximum speed is not exhausted yet, and you decide to open the web page: http://turbo.lp.telenor.bg, you will be able to check your current MB usage status.

GoWeb Turbo is a package without subscription and the validity period is the same as the billing cycle of the basic tariff plan. Non-consumed MB from GoWeb Turbo package are not rolled-over to next billing cycle.

With the activation of a GoWeb Turbo package, the traffic speed will be increased at maximum attainable speed in operator's network.

By selecting the option “Continue at low speed”, the traffic speed will be reduced to 64 kbps or 128 kbps accordingly to the main subscription plan.

There is no limit of the number of GoWeb Turbo packages that can be activated during the current billing cycle.

Activation of a GoWeb Turbo package is not allowed a day before and on the billing date. For example, if your billing date is on the 10th of the month, you will be not allowed to activate an additional package GoWeb Turbo on the 9th and the 10th of the month.

Charging is conducted with accuracy of up to 1 КВ, the initial charging unit being 5 KB.

ACCESS TO HTTP://TURBO.LP.TELENOR.BG

We recommend you to bookmark this page in order to check your current usage and to be able to buy an additional GoWeb Turbo data package.

Using the web page http://turbo.lp.telenor.bg, you are able to:

  • Check the usage status of included in your rate plan amount of MB at maximum attainable speed.
  • Check the usage status of included MB at maximum attainable speed in your active GoWeb Turbo package, if any.
  • Activate a new GoWeb Turbo package.
  • Check the history of your last 20 purchases of GoWeb Turbo packages.

Add to your program a pack of 50 minutes per month for calls to all national fixed networks for a monthly subscription of only 5 BGN.

The service is available to all customers using residential subscription programs.

The additional minutes pack can be activated:

  • in a shop from operator's commercial network
  • by sending a free of charge SMS with text “A” to 1414
  • online via the operator web portal

The pack becomes active after a return SMS with confirmation is received and the amount of the subscription is automatically included in the monthly bill. For the period of pack activation until issuing of next invoice you will receive a proportionate number of minutes for the proportional part of your monthly subscription.

You can discontinue your subscription at any time in a shop from operator's commercial network.

Unused minutes can not be transferred to the next month. You can get information about minute usage of your pack at any time from the Automatic information service at 123, by sending SMS with text “20” to 1000 or through the interactive online opportunities of the operator web portal.

Minimum initial charging duration is 60 seconds, after which the time charging shall depend and coincide with the one of the subscription program and package. 
All prices are VAT inclusive.

Аdditional 100 minutes to the For friends group

Add to your program a pack of 100 minutes per month for calls to the numbers in your For friends group for a monthly subscription of only 2.50 BGN. 

The service is available to subscribers of the following post-paid programs:

  • GLOBUL SMART
  • GLOBUL National
  • GLOBUL TIMESTOP
  • GLOBUL TaxOut

The additional minutes pack can be activated:

  • in a shop from operator's commercial network
  • by sending a free of charge SMS with text “F” to 1414
  • online via the operator web portal

The pack becomes active after a return SMS with confirmation is received and the amount of the subscription is automatically included in the monthly bill. For the period of pack activation until issuing of next invoice you will receive a proportionate number of minutes for the proportional part of your monthly subscription. The additional minutes pack is spent with higher priority than the included minutes with the tariff plan.

You can discontinue your subscription at any time in a shop from operator's commercial network.

Unused minutes can not be transferred to the next month. You can get information about minute usage of your pack at any time from the Automatic information service at 123, by sending SMS with text “20” to 1000 or through the interactive online opportunities of the operator web portal.

Minimum initial charging duration is 60 seconds, after which the time charging shall depend and coincide with the one of the subscription program and package.

All prices are VAT inclusive.

Add to your program a pack of minutes for calls within the operator network according to your individual needs.

 
Price of the packAdditional minutes includedCode for SMS activationFree of charge number for activation
2.50 BGN per month50G11414
5.90 BGN per month100G2
9.90 BGN per month200G3

The service is available to all customers using residential subscription programs. A subscriber can have only one active package Call GLOBUL. Calls to short numbers and value added service numbers are not included in the package and will be charged extra according to the active price list of the operator, at the time of the proposition.

The additional minutes pack can be activated:

  • in a shop from operator's commercial network
  • by sending a free of charge SMS to 1414
  • online via the operator web portal

For the period of pack activation until issuing of next invoice you will receive a proportionate number of minutes for the proportional part of your monthly subscription and the amount of the subscription is automatically included in the monthly bill. The additional minutes pack is spent with lower priority than the included minutes with the tariff plan. The minutes from the pack Call GLOBUL can not be used for calls towards For Friends group.

You can deactivate the package GLOBUL Call GLOBUL anytime in any shop from GLOBUL commercial network.

Unused minutes can not be transferred to the next month. You can get information about minute usage of your pack at any time:

  • With a free check via the My Menu service;
  • With a free check via the operator web portal;
  • By sending an SMS with text “20” to 1000 (All sent short text messages are charged according to the operator price, at the time of the proposition of your tariff plan);
  • By choosing Used minutes check option of the Automatic information service at 123 (a call to Automatic information service is charged 0.024 BGN with VAT regardless the call duration).

Minimum initial charging duration is 60 seconds, after which the time charging shall depend and coincide with the one of the subscription program and package.

All prices are VAT inclusive.

Minutes for calls to International Zone 1 and Zone 2

With the new GLOBUL Call Abroad packages, you have up to 50 additional minutes per month for calls to service operators from International Zone 1 and Zone 2 (incl. Balkan Zone).

PackageIncluded minutes per monthPrice of package per monthCode for SMS activationFREE number for package activation
GLOBUL Call Abroad 25257.90 BGNB11414
GLOBUL Call Abroad 505014.90 BGNB2

The GLOBUL Call Abroad service is available for all subscribers using residential subscription programs. A single subscriber is eligible to only one active GLOBUL Call Abroad package.

The GLOBUL Call Abroad service includes minutes for international calls to numbers from Zone 1 and Zone 2 (incl. Balkan Zone).

Zone 1 for international calls includes:

  • Fixed and mobile networks in USA, Canada and Russia.
  • Fixed networks - Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Great Britain, Holland, Hungary, Ireland, Israel, Italy, Japan, Liechtenstein, Luxembourg, FYROM, Monaco, Norway, Poland, Portugal, Romania, Serbia, Montenegro, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey.

Zone 2 for international calls includes:

  • Mobile networks – Europe.
  • Fixed networks - Albania, Algeria, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Estonia, Georgia, Gibraltar, Iceland, Latvia, Libya, Malta, Moldova, Morocco, Palestine, San Marino, Tunisia, Ukraine.

Balkan Zone for international calls includes operators: Cosmote (Greece), Cosmote (Romania), Cosmofon (FYRO Macedonia), AMC (Albania), Telenor Serbia (Serbia), Turkcell (Turkey).

Additional minutes can be activated in one of the following ways:

  • By submitting an application in any store of the operator commercial network
  • By sending a free of charge SMS to number 1414, containing the corresponding code
  • Online, via the operator web portal

The package becomes active after receiving SMS confirmation and the price of the subscription is automatically added to the monthly bill. For the period starting from the activation of the package until issuing of the next invoice, you will receive a proportionate number of minutes for the proportionate part of your monthly subscription.

You may terminate the subscription at any time by submitting an application in any store of the operator's commercial network.

The unused minutes are not transfered to the next month. You can get information for the used minutes from the package at any time:

  • With a free check via the My Мenu service;
  • With a free check via the operator web portal;
  • By sending an SMS with text “20” to number 1000 (All sent short text messages are charged according to the operator price, at the time of the proposition of your tariff plan);
  • By choosing Used minutes check option of the Automatic information service at 123 (a call to Automatic information service is charged 0.024 BGN with VAT regardless of the call duration).

Minimum initial charging duration is 60 seconds, after which the time charging shall depend and coincide with the one of the subscription program and package.

All prices are VAT included.

Now you can add to your program a bundle of 200 minutes per month for calls to service operators from Zone I for International calls: with the package GLOBUL Call Europe for only 5.90 BGN/month!

The service is available to all customers using residential subscription programs. The promotion for 200 additional minutes per month to international Zone I is valid until 31 October 2014. A subscriber can have only one active package GLOBUL Call Europe or the old one GLOBUL Call International.

Zone I for International calls comprises:

  • USA, Canada, Russia – fixed and mobile networks.
  • Fixed networks - Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Greet Britain, Holland, Hungary, Ireland, Israel, Italy, Japan, Lichtenstein, Luxembourg, FYROM, Monaco, Norway, Poland, Portugal, Romania, Serbia, Montenegro, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey.

The additional minutes pack can be activated:

  • by submitting a form in a shop from operator's commercial network
  • by sending a free of charge SMS with text “E” to 1414
  • online, via the operator web portal.

The bundle becomes active after receipt of confirmative SMS and the price of subscription is automatically added to the monthly bill. For the period since activation of the bundle until issuing of new monthly bill you will receive a proportionate number of minutes equal to the proportionate part of your monthly subscription.

You can terminate the subscription at any time by submitting a form in a shop from operator's commercial network.

Unused minutes can not be transferred to the next month. You can get information how many bundle minutes have been used up at any time

  • With a free check via the My Menu service;
  • With a free check via the operators web portal;
  • By sending an SMS with text “20” to 1000 (All sent short text messages are charged according to the operators price, at the time of the proposition of your tariff plan);
  • By choosing Used minutes check option of the Automatic information service at 123 (a call to Automatic information service is charged 0.024 BGN with VAT regardless the call duration).

Minimum initial charging duration is 60 seconds, after which the time charging shall depend and coincide with the one of the subscription program and package.

All prices are VAT inclusive.

Price of the pack per monthAdditional minutes includedCode for SMS activationFree of charge number for activation
5.90 BGN30N41414
9.90 BGN60N5
15.90 BGN100N3
25.90 BGN250N6

The service is available to all customers using residential subscription programs. A subscriber can have only one active package Call National. Calls to short numbers and value added services numbers are not included in the package and will be charged according the active price list of the operator, at the time of the proposition.

In case the subscriber is using a tariff plan with a For Friends group and at the same time a GLOBUL Call National package for additional minutes has been activated, its minutes are not valid for calls to the numbers included in the For Friends group.

The additional minutes pack can be activated:

  • in a shop from operator's commercial network
  • by sending a free of charge SMS to 1414
  • online via the operator web portal

For the period of pack activation until issuing of next invoice you will receive a proportionate number of minutes for the proportional part of your monthly subscription and the amount of the subscription is automatically included in the monthly bill. The additional minutes pack is spent with lower priority than the included bundle of minutes with the tariff plan and Call GLOBUL pack.

You can deactivate the package GLOBUL Call National anytime in any shop from the operator commercial network.

Unused minutes can not be transferred to the next month. You can get information about minute usage of your pack at any time:

  • With a free check via the My Menu service;
  • With a free check via the operator web portal;
  • By sending an SMS with text “20” to 1000 (All sent short text messages are charged according to the active price list of the operator, at the time of your tariff plan);
  • By choosing Used minutes check option of the Automatic information service at 123 (a call to Automatic information service is charged 0.024 BGN with VAT regardless the call duration).

Minimum initial charging duration is 60 seconds, after which the time charging shall depend and coincide with the one of the subscription program and package.

All prices are VAT inclusive.

Price of the packAdditional minutes includedCode for SMS activationFree of charge number for activation
2.50 BGN per month100W11414
4.90 BGN per month200W2

The minutes for calls from Call Weekend package can be used for calls to numbers within the operator's network from 0:00h on Saturday until 24:00h on Sunday.

The service is available to all customers using residential subscription programs. A subscriber can have only one active package Call Weekend. Calls to short numbers and value added services numbers are not included in the package and will be charged according to the price list of the operator, at the time of the proposition.

The additional minutes pack can be activated:

  • in a shop from operator's commercial network
  • by sending a free of charge SMS to 1414
  • online via the operator web portal

For the period of pack activation until issuing of next invoice you will receive a proportionate number of minutes for the proportional part of your monthly subscription and the amount of the subscription is automatically included in the monthly bill. The additional minutes pack is spent with higher priority than the included bundle of minutes with the tariff plan and Call GLOBUL and Call National pack.

You can deactivate the package GLOBUL Call Weekend anytime in any shop from the operator commercial network.

Unused minutes can not be transferred to the next month. You can get information about minute usage of your pack at any time:

  • With a free check via the My Menu service;
  • With a free check via the operator web portal;
  • By sending an SMS with text “20” to 1000 (All sent short text messages are charged according to the active price, at the time of the propositionprice of your tariff plan);
  • By choosing Used minutes check option of the Automatic information service at 123 (a call to Automatic information service is charged 0.024 BGN with VAT regardless the call duration).

Minimum initial charging duration is 60 seconds, after which the time charging shall depend and coincide with the one of the subscription program and package.

All prices are VAT inclusive.

 

Add-onPrice of add-onNumbers included in the add-on
GLOBUL Call Unlimited 11.50 BGN per month*1
GLOBUL Call Unlimited 24.90 BGN per month2
GLOBUL Call Unlimited 35.90 BGN per month3
GLOBUL Call Unlimited 57.90 BGN per month5

*The price is promotional.The promotion is valid until 31 October 2014. The standart montly subscription fee for GLOBUL Call Unlimited 1 add-on is 3,9 BGN.

Activation and deactivation of the add-on

To activate the service GLOBUL Call Unlimited, you may sign an application in a shop from the operator’s commercial network. You can use only one of the add-ons fit for one, two, three or five numbers.

In case you would like to deactivate your subscription, you may do it anytime by visiting a shop from the commercial network of the operator and sign an application for deactivation. For the period of activation or deactivation of the service until the next invoice is issued a proportional part of your monthly fee will be charged.

The service provides an opportunity to add one, two, three or five operator numbers, to which voice and video calls, SMS and MMS are totally free of charge. Selected numbers are in addition to the For Friends group, if such one is available.

The service GLOBUL Call Unlimited is available to all residential postpaid customers of t, he operator, excluding customers who are using postpaid programs GLOBUL Universe 6.49 and GLOBUL 60+, unless GLOBUL Call Unlimited is not part of the respective program.

The subscription fee will be automatically added to the monthly bill of the customer.

Enter and change numbers in the add-on

The preferred number can be only a number in the operator network. Value added services numbers and short numbers cannot be included in the add-on by the customer.

The numbers in the GLOBUL Call Unlimited add-on are separate from the numbers included in the For Friends group.

Entering a number in the GLOBUL Call Unlimited add-on is free of charge until the vacant places are filled. The change of a preferred number is charged 2.90 BGN for each number and cannot be done more frequently than once per a billing cycle.

Voice and video calls, SMS and MMS are free of charge only in the operator network, if the customer is in the country. If the preferred number is transferred to the network of another operator or if the customer is in roaming, the customer is charged for the used services according to the used tariff plan or the active price list of the operator, at the time of the proposition.

Numbers included in add-on Call Unlimited and For Friends group

In case there is one, two, three or five same numbers in both For Friends and in the GLOBUL Call Unlimited add-on, included minutes in For Friends group are spent with higher priority and after the completion of the included minutes the consumption is charged as per the price list for the respective tariff plan. Any other traffic (video calls, SMS, MMS), where there is one, two, three or five numbers at the same time in the For Friends group and in the GLOBUL Call Unlimited add-on, will be charged according to the price list of operator. In this case, to enable the customer to use the advantages of the service GLOBUL Call Unlimited, the operator reserves the right to delete the duplicated number from the For Friends group upon GLOBUL Call Unlimited service activation or on customer’s request for number change. After deactivation of the service GLOBUL Call Unlimited in case the customer wants to use the number/s from the add-on GLOBUL Call Unlimited as number/s in the For Friends group, the customer should enter the preferred number/s in the For Friends group.

Rational usage and service restriction

The operator has the right to limit outgoing calls, SMS, MMS and video calls to selected numbers with GLOBUL Call Unlimited service to ensure the rational usage from thecustomer. Rational usage is considered outgoing calls and video calls, not exceeding a total of 1000 minutes per month, as well as up to 1000 outgoing SMS and MMS total per month. The restriction can be applied to one of the preferred numbers or for the activated service itself, and it will be executed after prior SMS notification or a call to the customer and under the conditions stated here. The restriction comes into force on the date of the subscriber’s notofication.

In addition, the operator reserves the right to restrict the usage of the service GLOBUL Call Unlimited, if technical reasons require this. For this purpose, customers will be notified by publication of the revised conditions on the corporate website, as customers will be entitled to deactivate the usage of package / service by signing an application within 15 days from the publication of the change. If within that period, the scustomerr has not deactivated the service, the new terms come in force.

All prices are VAT inclusive.

Price of the packMinutes for calls to the preferred number
2.50 BGN / per month300

The additional package allows to add one mobile operator number and to call within 300 minutes for additional monthly fee. The preferred number is in addition to the group For Friends, if it is used.

The package Call 1 Friend may be used form subscribers using residential subscription programs. In case of program change to corporate program, the pack Call 1 Friend will be automatically deactivated.

The pack Call 1 Friend may be deactivated by signing an application in the operator nearest store or by a call to Customer service number - 123. For the period of activation or deactivation of the service until issuing of next invoice a proportional part of your monthly fee will be charged.

Unused minutes can not be transferred to the next month. You can get information about minute usage of your pack at any time from the Automatic information service at 123, by sending SMS with text “20” to 1000 or in operator web portal.

The initial charge for calls to the preferred number is 60 sec. and it is independent from the subscription plan used initial charge.

The monthly fee for the pack Call 1 Friend will be automatically added to the subscriber's monthly bill.

First add of preferred numbers is free of charge. The preferred number change is charged 2.90 BGN for each change and can not be done more frequently than once per billing cicle.

The preferred number may only be within the operator network. Traffic to short numbers and value added services numbers are not included in the package and will be charged extra according to the price list of the operator. The calls to the preferred number after depletion of the included minutes will be charged 0.10 BGN / per minute. If the preferred number is on the network of another operator or if the subscriber is in roaming, the calls will be charged according to the active price list of the operator, at the time of the proposition.

When using Call 1 Friend, in case there are same numbers both in For Friends and as preferred number, the number will be deleted automatically from For Friends group when Call 1 Friend is activated. If the same number is added again in the For Friends group, the calls to that number will be charged as per the price of using Call 1 Friend. After deactivation Call 1 Friend if a customer wants to use the number as number for For Friends group, the customer should enter the preferred number again in the For Friends group. When using Call 1 Friend in case there are same numbers both in Call Unlimited group and as preferred number, the calls to that number will be charged as per the price of using Call 1 Friend. When using Call 1 Friend in case there are same numbers both in Closed user group and as preferred number, the calls to that number will be charged as per the price of using Closed user group.

Any other traffic (video calls, SMS, MMS), to the preferred number will be charged according to the active price list of the operator, at the time of the proposition.

You can deactivate the package Call 1 Friend anytime by signing an application in the operator nearest store. For the period of activation or deactivation of the service until issuing of next invoice you receive proportional minutes and proportional part of your monthly fee will be charged.

Each subscriber can use the promotional conditions for monthly fee off for the pack Call 1 Friend for each his mobile phone number only once.

All prices are VAT inclusive.

Add extra minutes to all national networks - now at promotional price. You can benefit from our special proposal, if you sign a new contract or renew your current one under specific postpaid program of the operator.

 

Additional minutes to mobile and fixed numbers of all national networks50100200
Price per month4.98 BGN9.98 BGN15.98 BGN
2.49 BGN4.99 BGN7.99 BGN

Conditions of the additional national minutes

The additional national minutes can be added to any of the listed postpaid programs: GLOBUL Max, GLOBUL United, GLOBUL Universe, GLOBUL Web&Talk, Generation GLOBUL, GLOBUL 60+.

The additional national minutes are valid for existing customers on signing a new contract or renewing a current one with additional agreement under ZAEDNO Program upon one of the above mentioned programs, in all cases for a new fixed term of 2 years

The additional minutes are provided for the entire duration of the contract/ the additional agreement.

The unused included minutes from the current billing period are not transferred to the next one.

Minimum initial charging duration is 60 seconds and coincides with that of the chosen postpaid program.

The additional minutes to all national networks have the following priority of depletion: firstly are depleted the minutes included in the postpaid program (standard and additional promo minutes) and then the additional national minutes.

The promotional price is valid for the period 21.05.2014 – 31.10.2014

Activation of the additional national minutes

You can activate the additional national minutes in a shop from the commercial network of the operator when you sign a new contract or renew your current one.

For the period from activation of the additional minutes until issuing the next invoice you will receive a proportional number of minutes for the proportional part of the monthly subscription for the remaining billing period.

The deactivation of the additional minutes is not possible within the term of validity of the signed contract/ additional agreement.

Check used minutes

You can check your used minutes anytime:

  • with a free check via the My Menu service;
  • with a free check via the operator web portal;
  • by sending an SMS with text ‘20’ to 1000 (All sent short text messages are charged according to the operator price of your tariff plan);
  • by choosing Used minutes check option of the Automatic information service at 123 (a call to Automatic information service is charged 0.024 BGN with VAT regardless the call duration).

All prices are VAT inclusive.